Fast-food burger chain serving sides such as chili & baked potatoes. Based on 645 reviews, the restaurant has received a rating of 3.7 stars. Price $
Address:
809 Rivergate Pkwy, Goodlettsville, TN 37072
Phone: (615) 992-3922
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Reviews
katelyn suri
Great food but sometimes my fries arent salted. Also horrible services everytime we went it was like the whole crew was out on a smoke break.
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Lauren Johnson
Guess I’ll leave a review here since they didn’t bother giving us a receipt when asked. The crew that was working this evening was incredibly rude to my husband. If they weren’t working they were eating on the line or laying on the counter… once it was our turn to receive our to go order the person basically threw it at him which caused the drink to spill everywhere didn’t off napkins there were no napkins in the bag all that he could say was my bad as he closed the window… we are frequent guest at Wendy’s as it’s one of our few select fast food chains we visit. But we will NOT be back at this location
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Scott Jones
Went for a dine in experience with myself and friends. The food was very good, but they miss-entered part of the order that I had to run through the correct order with 3 people (the cashier, the manager and the cook) just to get the order fixed. So make sure you speak up if you’re going inside to order.
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Steven Brignola
timing in the drive thru was alright,
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Melissa Walker
My order is always cold and wrong. I don’t know what they do differently but their food tastes like no other Wendy’s and I mean that in the worst way possible. Their food is not worth it go to the Goodlettsville location.
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Eddie de Pool
When here a couple times forlunch and pretty much every single time that I have gone I have received excellent customer service from the staff. most of the time I have always gotten food that was prepared pretty fresh and always tasted nice. the only reason that I gave this location for stars instead of five has to do with sometimes how long it takes them to cycle to drive through through. for an example my most recent visit took over 15 minutes for me to get from the actual window you order app to where you pay for the food. if you are going through the drive-thru at this location also please be aware that there is a gigantic dip in the road at where the window is.when you pull up to place your order your front tire will essentially fall into it and it will feel as though your vehicle has just fallen off the road
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Todneisha Cain
Second shift manager told me to order somewhere else because her store is short staffed after I ordered from DoorDash.
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Josie Loucks
The blonde lady I’m hoping isn’t a manager was super rude over a miscommunication; not to mention the new guy was new and didn’t know the order and tried to clarify and we just misunderstood and offered our extra sandwich back to them and apologized for our misunderstanding over a cheeseburger at that.
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Samuel Gift
I have no complaints on this Wendy’s. some key things about this location. they do not serve the breakfast so don’t come here in the morning. I don’t know if it’s this location only or all but they close the bag and place stickers on it to hold it closed when they give it to you. small problem with that is you need to check your order before you pull away. if you leave it sealed until you get home to find a problem you will not be a happy camper. service and speed here was fine tho. I’m ok giving them 5 stars
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TheRealRen
Staff was super cool and fast. I was there at the peak of lunch rushes and was in and out with the quickness. I got a pretty large order too. Couldn’t be happier. Sunday staff, THANK YOU!!
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