Fast-food burger chain serving sides such as chili & baked potatoes. Based on 685 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
256 Steve Dr, Russell Springs, KY 42642
Phone: (270) 866-8440
Social Profile:
Hours
| Sunday | 6:30 AM–11 PM |
| Monday
(Labor Day)
|
6:30 AM–12 AM
Hours might differ
|
| Tuesday | 6:30 AM–12 AM |
| Wednesday | 6:30 AM–12 AM |
| Thursday | 6:30 AM–12 AM |
| Friday | 6:30 AM–12 AM |
| Saturday | 6:30 AM–12 AM |
Menu
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Photo Gallery
Reviews
leah white
There food is amazing. I love it quite a bit. But most of the ones I have been to have some if not quite a few rude staff and it takes quite a bit of time to get the food normally 20 to 30 minutes. At most of the ones I have been to but not all.
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A.J. “A.J.” Napier
I would like to know why this location is always closed for one reason or another. I stopped by today at 8pm and was informed they were closed, even though there were cars, employees, and persons I would say don’t work there (no uniforms) just hanging out in the parking lot. This has happened at least 4 times that I can remember, and I know of at least 2 more time we ordered delivery and had it canceled because…shocker…they are closed. The employees are horrible, no management whatsoever it would seem, and given the lack of options in this town, having this place almost always out of play is ludicrous. They should either pull a tabula rasa on this place or just shut it down.
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Brad
I dont usually review things like this but after so many times, I felt the need to. This is simply the WORST Wendys I have personally ever been to. Every single visit, they forget something, it’s sad. The service while taking your order is extremely unfriendly and they act like you’re bothering them/barely say anything to you. They forget your sauce every single time. Today they decided to make me wait at the window as I watched the crew mope around and roll their eyes and then repeatedly ask me if I was the online order even after telling them multiple times I just had a $5 bag, a very common and simple order and it wasnt a mobile one. Then they loudly complained about people who do the mobile orders because it’s too confusing. A girl finally came to the window and snatched a bag of food off the counter and handed it to me and said “thanks” and left. I pulled forward knowing they probably forgot something and of course, this time they forget the burger…the main thing in the meal. I went in after already waiting for 10 minutes just for a simple order and again barely got anyone to help me. They again asked if I was the mobile order, I said no was at the window and you forgot my burger, they said okay. I waited a few minutes and then asked again, can I please just have my burger? They said “just a regular one?” I said well its a plain double stack. Finally I got it, went to my car, got back to work, opened it and OF COURSE, its a hamburger with ketchup and mustard drenched all over the patty. Honestly, it’s just sad at this point. I’ve never seen a restaurant get an order wrong/forget items this consistently and also show absolutely zero service skills or friendliness at the same time. I will never go back, even when the lines at the other restaurants in Russell Springs are crazy long.
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Ashley W
Haven’t been to the Russell Springs Wendy’s in months and shouldn’t have risked it today. All sauces were forgotten and our burgers were raw in the middle, something I never would have expected since the patties are so thin.
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Tiffany Woodin
Food fresh and treat dogs in car like VIPs. Always bring mine 2 free chicken nuggets
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Michael Woodward
Stopped by here after a movie with the kids. Everything would have been moderately fine for fast food, except it definitely wasn’t fast and the fries-just stood watching them sit there for 7 minutes after they were finally prepared-were tough and cold. But the big problem was when I ordered a Baconator. The picture suggested that I’d be overloaded with 6 strips of bacon. What I got was something I had to dissect to determine if it even had bacon. It had 4 very small pieces. I just took it back up and asked if it was the sandwich I ordered. She said yes. So I asked if it looked anything like the picture. She just tells me it’s the correct sandwich. I foolishly expected some little apology or something. But no, nothing. So I asked for my money back. No sorry, just processed the refund with no communication. Sad to operate like this.
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Connie Schooling
They locked the doors with customers inside. Ran out of some food items and utensils needed to eat. We were just lucky enough to get inside before they locked the doors.
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Luke Mcintosh
Very clean nice employee’s ( said hello when entered,said thank you come back when leaving.
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Levi Beachy
Service was slow and half our order was missed. When we approached the staff about it they were very friendly and made it right.
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Alan Bell
I was allowed to have a Frosty-cinno for the drink with my “$2 off on any combo” coupon.
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