Fast-food burger chain serving sides such as chili & baked potatoes. Based on 225 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
34506 16th Ave S, Federal Way, WA 98003
Phone: (253) 638-4953
Hours
| Wednesday | 6:30 AM–1 AM |
| Thursday | 6:30 AM–1 AM |
| Friday | 6:30 AM–2 AM |
| Saturday | 6:30 AM–2 AM |
| Sunday | 6:30 AM–1 AM |
| Monday | 6:30 AM–1 AM |
| Tuesday | 6:30 AM–1 AM |
Menu
… View more
Photo Gallery
Reviews
Romeo Fox93
This experience was the worst part of my day after thinking packing and moving was sure to be it. I spent close to an hour to get my order and be disrespected at the same time. The Wendy’s app is ridiculously frustrating. Had my order ready to submit while I was on my way to this location, half way there the app crashed. Pulled over to place order again and the app just didn’t work. I had to submit an order as a guest online.(means I didn’t get rewards) so I wouldn’t bother trying to order through their app. When I arrived, there was no line, everyone siding in had their orders. They have a screen that shows orders In progress and ready orders. I figured my name should show up on this screen if ready. I waited for at least 25mins until I checked with an employee just to find out that it has been sitting on the rack. Name did not pop up on the screen or called out. Finally looking through my order, they missed not only an order for 10 cookies but 4 sandwiches I ordered. When asked about my order the manager was sent to help me. Not only did she came by, an employee shows up behind her feeding her some candy(literally fed it to her) while helping me and another customer behind me waiting to order. I tell you this was very unprofessional and disappointing. She got the sandwiches and I watched her pack up the cookies. I made the mistake of trusting her only to get home and she gave me different varieties of cookies instead of what I ordered(chocolate chip cookies). This goes to show that the management doesn’t care about the customers and have zero respect for better service. The worst experience in any fast food I’ve ever had. I will not waste my time here ever again.
… more
Roan Arkright
The team on duty were kind, respectful, and FAST. The restaurant interior and parking lot were clean, as had been the natural-wood tables and chairs. My food had been thoughtfully prepared and was visually neat- condiments and toppings were strictly in between the bun. (I actually prefer a sauce disaster, but it had been pretty!)
… more
Jon Siewert
Came in while I waited on a tire change. Even though the lobby was empty every table had some debris on it. From crumbs to dirty napkins. The staff were standing around playing on their phones.
… more
Sharleney
This evening, I received the worst possible service ever, since first tasting the yummy food that Wendy’s can offer.
… more
Edie Schaefer
I ordered a 10 piece chicken nuggets for kids and they put 2 spicy chicken nuggets in with the regular ones, one of which my daughter ate. She can’t handle spicy because she’s still young, just not ok. They’ve messed up my order in the past and just don’t seem to care at all.
… more
Harry Everett
Just start up with. I went through drive through a lot of time. My order is not a very easy order. Because my kids always have to have things changed on their food.
… more
Q Bee
What is going on with the staff? Staff can never get the order right. Each time I have been there the order is done incorrect, taken down wrong, or hand me half of the order and tell me that’s it.
… more
Goldn Bab
I find it more then disrespectful when they charge you a not give you all your items. To where you have to come back for them to act like they’re the manager or don’t speak English. I use to work for Wendy’s and I do not play bout customer service, my time. Money or patients. They stole my money which is beyond sad as a company. You charge people for items but don’t want them to get there items then want them to come back an still be played with? Federalway and Wendy’s in general needs better training on customer service an not just hire anybody.
… more
Jennifer byroads
For the price you can’t go wrong. We get the biggie bags and everyone is our family of four eats and drinks for $20. Their regular birthdays are bomb and breakfast is second only to Jack in the box.
… more
Alonso Delgado
Best vibe from fast good restaurants you will get. It’s clean, they are lively and proud to serve fresh delicious food. It shows in the flavor and great service. Thank you!
… more
… View more