Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food. Based on 955 reviews, the restaurant has received a rating of 4.0 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
2201 W Franklin Blvd, Gastonia, NC 28052
Phone: (980) 888-4426
Hours
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–10 PM |
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
Bobby Finck
Drive through was quick and polite. Employees were friendly and efficient. Food tasted fine, was kinda sloppy I’m appearance, but it didn’t effect the taste. Making a left back out of parking lot could be difficult at certain times of the day. Overall a solid 4 stars.
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Gregory Lovelace
Just being Honest I’ve never been a huge fan of Zaxbys anyway. I prefer bone in chicken something they don’t have. I got 10 chicken fingers and 2 large fries. And a large Coke. The Fries are the best thing they have it isn’t even close. I love the old style of Crinkle Fries. So much bigger than the horrible McDonald’s copy cats everywhere. The chicken fingers themselves are just average to me. Definitely not what they overcharge for them. They have better Tenders at Hardee’s a burger place and they are cheaper to. Let alone KFC. There is plenty of parking easy getting in and out. Service was really good but doesn’t make up for average Chicken. Definitely wouldn’t recommend not coming back
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Mark Mancebo
Lazy and unhelpful staff. After waiting almost 20 minutes for dine in food the Staff made the wrong order. When asked about it they tried to argue about the order and were not helpful. After being tired of waiting and dealing with the staff I asked for a refund. Even getting a refund they screwed up how much to give back to me. By far the worst zaxbys experience I have ever had.
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Jerrica Hightower
We stopped by on on our way through town. They weren’t busy and the staff was friendly. We ordered several different foods and most were fine. The fries weren’t great though, hardly seasoned and could have been cooked longer. Bathroom and dining area were clean.
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Cody Walsh (S-Virtual)
I don’t know what’s going on but in the past two weeks there have been nothing but problems at this place. First ordered a 3&5 piece plate no Cole slaw fries instead..got a 2and 3 piece instead. Then last night got 2 orders 5 piece and 3 of the five chicken tenders were undercooked plus the fries were burnt. I don’t know who’s cooking back there but your up to two strikes so far one more and we go to your competition! Your not the only game in town; although you have always been a favorite since we moved here from NY 10+ yrs ago. Please Do Better.!
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Sandra Holloman
Stopped by here on my way to work. I went through the drive through and they finished my order within five minutes. Basically I was in and out. The cashier at the window was very friendly.
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miguel churropa
Excellent experience, quick, friendly service. Food was very fresh and so tasty! The restaurant was very clean as were the bathrooms. All around great meal
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Arhan Amrith
The worker “Joshua” gave me a mean stare and whispered to meet him out back. Very unprofessional. I had a my 5 year old with me and left the store promptly out of fear for my safety. Zaxby’s, what will be done about this? Will you allow your employees to terrorize your innocent customers? Shame on you.
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Jayda Mckinney
The food here was nice and hot except they didn’t put any seasoning on the fries, and they customer service was terrible. The girls taking orders kept forgetting things in my order
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MyThoughtsTooYou
The chicken sandwich was too saucy, causing the bread to be Soggy, which made sandwiche very unappetizing .. fries uncooked no crush very white N’ soft
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