Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food. Based on 804 reviews, the restaurant has received a rating of 3.9 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
202 Hillside Overlook, Dallas, GA 30157
Phone: (770) 443-2856
Hours
| Sunday | 10:30 AM–10 PM |
| Monday
(Labor Day)
|
10:30 AM–10 PM
Hours might differ
|
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–10:30 PM |
| Saturday | 10:30 AM–10:30 PM |
Menu
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Photo Gallery
Reviews
Tonia McCrimon
I ordered a Zensation salad about 20 minutes ago. I just got home which is 15 minutes away and there’s absolutely no meat on my salad. I called and the female employee won’t confirm if there’s leadership there. Tells me the general manager will be there Wednesday. This is unacceptable!! Won’t be returning!!
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Veronica Richards
Zaxby’s always have delicious food. This establishment is just like any other Zaxby’s in that respect. But the customer service here is HORRIBLE. They need some different workers. They don’t know a thing about QUALITY CONTROL. I used my app to order food yesterday 7/10/23, when I arrived the bag was sealed. I checked to make sure that the order was correct. They had forgotten the Zax Sauce. I told one of the workers that the sauce was missing. Instead of just giving me a sauce, she proceeded to tell me how it could be “hiding” behind the container of food. So I had to take EVERYTHING out of the bag to show this young lady that the sauce was INDEED NOT HIDING in the bag.
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allison norman
The only zaxbys I will go to! Every other one I’ve been to I have issues with.but not this one. Cason, is one of the best employees that I’ve ever had the pleasure of meeting. This location is ran so well. Keep up the great work y’all! Always a pleasure
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Matt
Worst zaxbys I have ever been to and not even close. Service is the slower than a nice sit down restaurant. Got the nibblerz, bread was stale, chicken was raw and cold, fries were solid as a rock. Girlfriend got the salad and found mold in there. Complete waste of money. Don’t waste your time at this location if your craving zaxbys there are 2 others not far away. This location is gross
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Schuyler J
Hostile environment, came five minutes early and waited in drive thru line. I guess the employees didn’t think we could hear them, its always fun to be insulted by a couple of teenagers with little to do. Atleast they didn’t use expletives….
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Justin Cuevas
The service at this location is drastically different during the day vs at night. During lunchtime they have their act together. They’re friendly and the food is great. Sadly that is not the case in the evenings. We have had several experiences of pulling up to the drive-thru to be completely ingnored. If they’re busy they could simply say “welcome to Zaxby’s, we’ll be with you in a moment.” Instead it’s just silence for several minutes until they decide to finally get you out of the way. Add to that other experiences of having a team member being completely rude (when going inside) and our order being completely wrong another time. I get it’s fast food and hiring has been tough from the pandemic, but the experience should be better. I’m only reviewing now after several bad experiences. Going forward we will no longer visit this location in the evenings.
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Jessica Dowda (Jess)
A couple of weeks ago I was disgusted to see a person in the back who was preparing food take out his cell phone and use it in plain site. He was wearing the gloves that touch the food and now his phone. I placed a to go order and was happy to see he wasn’t the one preparing my meal but he was preparing the drive through orders..
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E T
Don’t come here Sunday afternoon! This place needs more help. It took about an hour to get food after we ordered. This is Chik Fil A wait time! Lol. People just standing around all over the place!
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Holly Hyde
Literally the SLOWEST restaurant in the face of this earth. Sat for 10 minutes at the box waiting for someone to take my order than another 30 minutes in the damn drive thru line. Like this is absolutely ridiculous I’ve seen sit down restaurants move faster
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E B
Place is clean, service is a bit slow and can get packed frequently. Good is alright, not my favorite flavors but well cooked and we’ll seasoned.
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