Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food. Based on 701 reviews, the restaurant has received a rating of 3.8 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
5013 Hixson Pike, Hixson, TN 37343
Phone: (423) 875-0230
Hours
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
Menu
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Photo Gallery
Reviews
Sharita Besley
This was the worst meal ever! The toast was warm, the chicken was old and hard, and the fries were cold & disgusting! If I had an imaginary dog, he wouldn’t eat this food! This was a very bad experience. I only rated this a one star because I didn’t get the option to not give any stars. Zaxby’s Hixson Pike you all need to do better!
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Kyogino
Ordered a five piece finger dinner with extra fries. Look at the size of these tenders? I paid for chicken tenders not tender bites. Very disappointed. The toast taste like straight up chemicals. Was not a good taste.
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Emily Bradford
Had two amazing and fresh salads!
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Joelle Winston
I order a Cobb Salad and 10 piece barbecue boneless wings and large fries. The only thing hot and tasty was the fries. Salad was old and the 10 piece barbecue boneless wings cold and old. This is the second time around 11am and noon this has happen to me at this location.
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Patty Sanders
Food order completely wrong. LISTEN!!! It’s really easy to do. And for the love of sweet tea – please keep it fresh! SOUR tea is the absolute worst. Then to make matters worse almost every choice of soda was out!
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Y I
You can’t wait 30 seconds for the client to leave before talking sh!t about them? I just communicated with you, that means I have ears that can hear. I’ve been to Zaxby’s all over town and I tried to avoid this location because they have the worst and most horrible attitude on the smallest things. Sounds like your parents didn’t raise you right. The atmosphere is just so hateful.
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Dale Bevering
Placed online order. Ready at 8:15. Went into the store at 8:30 and they did not have an order in my name. I got a comframation number. The money came out of my account. I placed it at the correct store. Where did I go wrong? I called the so called “customer service number” and they had no clue either. Customer service called the store and they would not anwser. I called the store and told them to anwser thier phone. At 9:45 we finally got some of our order. The customer service agent said she could issue a $5 coupon for my trouble. I spent $45 dollars, got half of my order wrong, and your gonna offer me $5? Seriously? I asked for a courtesy call from someone else. So far, I got nothing. This is exactly why I will not be back at any Zaxbys. They simply do not care about thier customers. Some of you know exactly what I’m talking about. Tell everyone by posting a review and letting others know. Do not come to Hixson or Soddy Zaxbys. They do not know the meaning of customer service and do not deserve our hard earned money.
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John Watson
Had the Asian Zenzations salad. It’s not as good as last year. Eggroll over cooked and not as big as they used to be. Service was ok, and the tea was good. The place was clean. Would go back to get something different.
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Fred C
Pretty good salads! Chicken fingers are just ok….kind of small for what you pay for! Also its a good idea if you are getting take at the drive up window, to check your order before you leave the lot!!!
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Katrina Callaway
Very disappointed. I ordered a 6 piece finger meal with 2 Cole slawsand ranch instead of fries. I received a 3 piece zax snack…no ranch no Cole slaw. I will be calling the store today. I still have receipt and pictures.
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