We are open and our team is ready to serve you and your family. Stop by today for drive-thru service or order ahead using the website or the app. Also, check to see if your store has special parking spaces dedicated to curbside pickup. The Zaxby’s founders had the simple idea to serve delicious chicken fingers, wings, sandwiches and salads in a fun, offbeat atmosphere where you can be yourself. That small idea grew into something much bigger…which is how we ended up here in your neighborhood. Whether you’re driving thru after a hectic day, or catering a special event, we’re excited to serve your community. And if you’re trying us for the first time or you’ve been a fan of our flavor for years, you’ll always have a seat at our table.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food. Based on 515 reviews, the restaurant has received a rating of 4.0 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ Delivery

Address:
2148 W Andrew Johnson Hwy, Morristown, TN 37814
Phone: (423) 587-6144
Website:
Hours
| Wednesday |
10:30 AM–10 PM |
| Thursday |
10:30 AM–10 PM |
| Friday |
10:30 AM–11 PM |
| Saturday |
10:30 AM–11 PM |
| Sunday |
11 AM–10 PM |
| Monday |
10:30 AM–10 PM |
| Tuesday |
10:30 AM–10 PM |
Menu
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Menu Photos
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Reviews
ADA
I had quit going to this establishment due to horrible food and lazy rude workers. Last visit the tenders weren’t even edible and had to be thrown away because they had been cooked in old burnt oil. I decided to give it another try today. There has been some improvement. The workers were very nice and seemed happy to serve. The tenders were good. The fries were stale and I suspect they were left over from the night before. I ordered around 10:50 am so food should have been fresh. The bread was cold and it was stale too. The slaw seemed off also. I’ll give 3 stars simply due to the nice drive through workers and decent chicken tenders. I will give them one more chance. If all the food isn’t fresh or I encounter rude workers, I will not be back.
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A Men
I went through the drive-thru, the crew is so nice and you can tell they like working there. It’s nice to see a crew that jives together. But the price of chicken in this Biden economy oh, I can’t do chicken anymore
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Tessa Singleton
The Cashier was very rude! Ask for sauce with my meal didn’t receive any. Went to the register to ask for them politely! Cashier greeted me with a nasty attitude! An firmly said I would have to pay extra for extra sauce. Kinda off since I did not receive any in the first place even though I paid for it! Cashier was Kaylee*
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Kayelan Scheffers
The service was great, friendly staff but the food was horrible everything I ordered was cold.
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Ashleigh Hamill
3 of my 5 pieces of chicken were the size of a chicken nugget, do better. This is literally theft.
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Jessica Mullins
The assistant manager was very polite. Food was fresh also.. would definitely recommend this Zaxby’s
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Crystal Jackson
Food was fresh & delicious. Staff was very friendly & helpful. Only issue was it was a little to cold for the weather but, store was clean & inviting
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Kim Derrick
The dining room was clean and a staff member was cleaning tables when I walked in.
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Marie McGillan
This is my first time and I don’t know why I waited 6 years to try this place!!
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Matt Duncan
The bathroom doors promise a step back in time to a clean and quality bathroom. Entering the doors the promise is almost fulfilled. Contemporary styling and durability of tile surround you back by the gentle sounds of contemporary music at an agreeable volume. The consumables are supplies in multiples with two double rolls of toilet paper, two paper towel dispensers and two hand soap dispensers. The batteries appeared to have failed in one soap dispenser, so the second one was much appreciated. The only reason I would give Zaxby’s four instead of five stars is cleanliness. The toilet was noticably less clean on the lower half and the tile bore a spot or two here and there where resistant dirt appeared to have held it’s ground for some time. Still, there is nothing to keep me from a return visit anytime.
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