We are open and our team is ready to serve you and your family. Stop by today for drive-thru service or order ahead using the website or the app. Also, check to see if your store has special parking spaces dedicated to curbside pickup. The Zaxby’s founders had the simple idea to serve delicious chicken fingers, wings, sandwiches and salads in a fun, offbeat atmosphere where you can be yourself. That small idea grew into something much bigger…which is how we ended up here in your neighborhood. Whether you’re driving thru after a hectic day, or catering a special event, we’re excited to serve your community. And if you’re trying us for the first time or you’ve been a fan of our flavor for years, you’ll always have a seat at our table.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food. Based on 817 reviews, the restaurant has received a rating of 4.3 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
4455 Freedom’s Way, Shelbyville, KY 40065
Phone: (502) 633-1150
Website:
Hours
| Sunday |
10:30 AM–9 PM |
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday |
10:30 AM–9 PM |
| Wednesday |
10:30 AM–9 PM |
| Thursday |
10:30 AM–9 PM |
| Friday |
10:30 AM–10 PM |
| Saturday |
10:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
Jennifer Ramos
Clean, great food, super friendly, one of the employees came out and gave each one of my three kids a you to play with. Very sweet unexpected surprise.
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Joselyn D
Seriously, forget this place. It’s so hit or miss for to go orders. It’s such a waste of time to get home and realize your order is completely messed up. Will avoid this place at all cost. Boring normal chicken everyone else makes anyways.
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Don Floyd
Well where do I start? We arrived at 12:31 pm. We ordered and sat down. Kind of busy but normal. 28 minutes later and still no food! We watched everyone else receive their food even those that walked in after. A person who ordered after us approached and complained. I told the cashier that while she was trying to find his order then she could find ours! 5 minutes later he got his. 10 minutes lat still no food even though we ordered before him. I approached and said return our money please. The manager became vocal and said to the cooks to hand out receipts to him and he told them that we wanted a refund. I began to tell him how disappointed I was and he blamed it on the computer system that they were having issues with. I said well it must not have liked us bc everyone else received their food except us. He then told me that no one else was complaining then I said bc they received their food. After many apologies I said to him that he could have offered free food and he said no bc we were getting our money back. I said to him well I guess that you don’t care if we come back. One of the workers said to please come back and we only heard crickets from the manager. Very sad! Customers do not matter anymore. Saying sorry doesn’t feed me nor does it give me back my 42 minutes that I lost. We went somewhere else and received our food in 7 minutes with an apology that we had to wait too long. I’ll take money elsewhere.
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Denise Moore
Salad was not fresh and tasted like preservative was used on the lettuce. I knew before I even opened the box. Zaxbys was the last reliable option I had for getting a good salad. No more
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Nicholas Lentini (484saleen)
Always good but those chicken tenders at times are so small! I could get bigger tenders from a bag of tyson. Other then the size of the tenders 4 piece for 9.99 and are the size of nuggets its always good
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Melony Tomlinson
I’m so disappointed in this company that I’m at a loss for words. The real-feel outside is a blazing 96 degrees today and Ashton the manager has an employee standing outside with no shade, on concrete taking orders in a drive thru with no cars in the drive thru. How dare you treat a human being like this. I cant imagine anyone leaving their dog out in this heat much less a human being. The concrete has to be over 115 degrees much less the heat off of peoples engines that this employee has to stand next to. I’m beyond disgusted…..
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Troy Britton
Pre cooked wings are dry and cold Everytime.
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Rose Dover
Friendly employees, good food, and clean restaurant. I have very rarely had issues here and any issues I have experienced were dealt with in a swift, totally fair way. I highly recommend this place. It’s a shame to see karens posting bad reviews over the most mundane things. Leave the poor kids alone. Kudos to you all.
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Pat Jones
This is a medium French fry at this location, hence the 4 stars. Food was good.
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Matthew Weaver
Asked if I wanna upgrade fries to large and this is a large fry? Wouldn’t be so bad but I was gonna order something extra but yeah I’ll upgrade to large fry for .99$
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