Carry-out chain featuring chicken wings, signature breadsticks & pizza tossed from housemade dough. Based on 537 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Drive-through ✔️ Delivery ✔️ No dine-in
Address:
321 N Arch Rd, Richmond, VA 23235
Phone: (804) 323-0000
Hours
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
Photo Gallery
Reviews
Cindy T.
Stay away from this location. Ordered a pizza at 9:30. Arrived at 9:55 to pick up. I was told to wait out front for it. The outside door was locked, so I called to inquire about the order. I was told it was not put in the oven yet and I asked how long it would be. I was told it was given to someone else and did I still want it. I said how much longer will it take again. He said we haven’t put it in the ove because we don’t know if you want it. Of course I want the pizza! Otherwise I wouldn’t have ordered it at 9:30 and wait 45 minutes to come away with nothing idiots!!!! Best not to order from this location and go somewhere else. I didn’t end up getting a pizza at all and need to call my bank to cancel.
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Jessica Zaccarine
A little bummed by the experience, I ordered a long awaited pretzel pizza for pick up. It was slow getting ready and was about 20 minutes later than the estimated pick up time which isn’t too terrible. When I got home I found that the pretzel pizza was made with red sauce instead of the cheese sauce- I can’t eat red sauce because it makes me sick. Definitely disappointed and will probably go to a different location next time.
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Kristin Turner
I will NEVER order from this location again! I ordered online with a pick up time of 6:30, as I was in the process of checking out they moved my pickup time to 6:45. I received the email letting me know my order was ready, only to be told it was not after waiting inside for 10 minutes to then be told it would be another 5 minutes for my wings to be done…I finally left with all my food 7:10 and to top it off, with a burnt cheese pizza that has the consistency of rubber. No one working was friendly or apologetic. Avoid this location!
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Jennifer
It’s little Caesar’s… pizza that’s ok and very slow service nearly any time of the day you go. The doors were locked during business hours and we ordered mobile . It took 30 minutes for one pizza.
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Audrey Bellamy
3/5 of time order is wrong. Extremely slow. Placed an online order. Went to pick up an hour later and had to wait an additional 20 minutes. Customer service is not the best. Workers frequently ignore customers waiting until they are ready to deal with them. A simple, I will be with you in a moment goes a long way. While fixing my order employee was on phone with a personal call.
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Icsis A.
They charged my card and waited until after to let me know that they didn’t have what they charged me for, then when i asked for a refund the employee was extremely rude and told me it would take 7-10 business days just for a refund. They need better staff and better customer service, i will never be returning.
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Daniel Carter
Probably the most incompetent customer service I’ve ever experienced. I ordered stuffed crazy bread through the app. That’s it. I drive up 10 minutes later and I ask about it, and an employee stated it was still in the oven. Fine as it was a Saturday evening and I could understand it can get backed up. 20 minutes later the status on the app was still marked as “in the oven”. I walk back in and as I’m waiting for someone to assist me there are multiple customers walking in and out of the store inquiring about their order and some who have been waiting for as much as an hour. They have such a disorganized process and system and the staff acted as if they were being inconvenienced. Even the non-express pizza joints can process orders quicker than this. I finally was assisted 45 minutes in and the young man at the counter scrambled to the back…I noticed he pulled my sticks out of the oven (who knows how long they’ve been sitting in there??? ) and immediately brought them to me without apologizing. I open it up and the sticks are burnt and taste like rubber and the garlic was literally dumped on the sticks. This is completely inexcusable and corporate seriously needs to evaluate this location because based on what I’ve witnessed and the numerous one-star reviews posted below, there is clearly no management or system in place to promote good customer service and efficiency in carrying out these orders. It is flat out ridiculous that I had to wait an hour for a few stuffed breadsticks and multiple others waiting outside to have to wait for a similar amount of time for their orders, only to have such terrible quality in food in return. I will never return to this location again.
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Jason Bowles
It took 25 minutes to get my order, when I checked my order it was wrong. Then they told me it would take at least another 10 minutes to fix it. Not a single employee is wearing gloves or hair nets and I have only seen the manager wash there hands during the 40 minutes I was there. When I got home the 2 pizzas that were correct were cold and the pizza that they fixed was raw in the center.
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Kaneisha
Never Hot , never ready you will wait 30 mins to a hour and when I pulled up several people where waiting at least 4 workers we’re talking OUTSIDE in the back of the building I waited 3 mins for one pizza that wasn’t warm and everyone that was waiting had to go inside to get there order it took them to come get the food meaning it had to have been ready they just didn’t feel like bringing it outside, they truly don’t care
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Jim
AVOID thie Little Ceasar’s at ALL COSTS. Pizzas order via app. Pizzas not even begun when i arrived at the promised time, while writing this review, i received text stating pizzas were done. Pizzas are not, and have been waiting long enough to post these pictures of an empty feont end, and employees talking in the rear. No one has yet to ask why i am waiting, or even acknowledged my presence. I have now been waiting long enough that the employees have locked the door, and apologized and JUST started my pizzas.
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