Find your nearby Taco Bell at 8991 Staples Mill Rd in Richmond. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos. Based on 492 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
8991 Staples Mill Rd, Richmond, VA 23228
Phone: (804) 562-7055
Hours
| Thursday | 9 AM–1 AM |
| Friday | 9 AM–1 AM |
| Saturday | 9 AM–1 AM |
| Sunday | 9 AM–1 AM |
| Monday | 9 AM–10 PM |
| Tuesday | 9 AM–1 AM |
| Wednesday | 9 AM–1 AM |
Menu
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Photo Gallery
Reviews
M P
Came In Sunday around 5:45 and 2 bites in and I notice a d*** float me away snuffalufagus eyelash in my taco. I don’t wear them so for sure not mine. Gross gross gross. Utilize better adhesive so the steam doesn’t knock them off in people’s food or just leave them at home because it’s not a beauty pageant
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Dan Nemer
Had the worst customer service/ordering experience I’ve ever had here. So bad that I’m leaving my first ever review. I ordered on the app and arrived at the store. Staff said they did not have a record of it on the computer. I showed the confirmation on the app, which said the order had been completed. Guy at the front was like “let me talk to the manager” and walked around the corner. Came back saying the manager says to just figure it out on the app. In the meantime, my friend ordered the exact same items in store. A bag later comes to the counter, but turns out that order had my name on it was actually my original app order that they had “found” after we’d been waiting 45 mins. OK, so can we just cancel and get a refund for the second order that was made in store? No, the guy goes to the manager and comes back saying we need to resolve through the app. So we ended up leaving with 2 orders after waiting an hour. The first order was inedible and the hard tacos were completely soaked through. Fries soggy. At no point did I see or speak to a manager. Just a young staff member who clearly had no clue what they were doing running back and forth between me and a mysterious “manager” that didn’t do a thing to help me or this poor young kid that obviously needed some help. Obviously there are no standards or expectations for the staff there. And the manager wasn’t even willing to show their face. I was angry, but really I was just so embarrassed for everyone that was working there. They were barely speaking and seemed like they hated each other. The person at the counter didn’t even know how to use the computer, which would have showed that my order existed and was completed, and was just sitting on the counter behind him somewhere getting soggy. So ridiculous.
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lesli cerritos
This is so bad ! The 1 star is a zero . I ordered a burrito they gave me a cold one it was for my kid . I had to go back to have it reheated but they said they couldn’t so it’s understandable . Then the manager at drive thru argues with me he doesn’t know what im talking about . I asked them to remake the burrito i would return the other one . Once i got there he threw the bag at me and slammed the window on me and gave me the most horrible mean look . So reporting this .oh and to top it off they gave me the wrong burrito in the first place and second time somthing is wrong with their drive through head sets they definitely need new ones
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mjc 427
Ordered from drive thru, paid almost $23. for two meals that were not what we ordered, food was cold, tasted awful, the only thing we ate were the little snack nachos, no straws, had to ask for a bag, I will never eat at a Taco Bell again after this experience.
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Kellen Owings
Stupid to leave reviews on fast food I know, but this consistently one of the worst Taco Bells I’ve ever been to. One car in the drive thru and one person (me) inside, and it still took 20 minutes to get a single Crunchwrap. I asked for a refund so I could leave and they couldn’t even do that.
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Pam Deyerle
I go through the drive-thru here often for me and my husband. I usually manage to get Bianca at the window, and she is so friendly! Food is always good.
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Jay Smith
I normally am never and I mean NEVER review fastfood but this happen to many times that Ik OTHERS WILL AGREE ON.
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Mairedith Lind
Waited in the drive through behind the car in front of me for more than 10 minutes and left. The car in front of never got to place their order before I left. This is the slowest Taco Bell I have ever been to.
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surrealix
The food is good, but 3 stars is the best I can give it. Service wasn’t awful, but it did take a while, and the place wasn’t very clean. There were crumbs on nearly all of the tables, and there was some trash scattered on the floor. If you get food from the drive thru, those issues aren’t going to apply to you, but if you’re dining in, I recommend you look elsewhere, even a different Taco Bell.
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Sug Graham
Love this Ole’ Fashion Homemade Lipton Ice Tea. Freshly Made and Delicious and not Watered down. It’s the Carolina’s Front Porch Sipping Ice Tea! Or Sunday Dinner Time!
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