For Papa Johns Pizza in Richmond, VA, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (804) 360-7272 for delivery or stop by Lauderdale Dr for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 128 reviews, the restaurant has received a rating of 3.1 stars. Price $
✔️ Takeout ✔️ No-contact delivery
Address:
3067 Lauderdale Dr, Richmond, VA 23233
Phone: (804) 360-7272
Hours
| Thursday | 10:30 AM–11:05 PM |
| Friday | 10:30 AM–1:05 AM |
| Saturday | 10:30 AM–1:05 AM |
| Sunday | 11 AM–11:05 PM |
| Monday | 10:30 AM–11:05 PM |
| Tuesday | 10:30 AM–11:05 PM |
| Wednesday | 10:30 AM–11:05 PM |
Photo Gallery
Reviews
Cati Howard
My pizza was delivered in such away that it was inedible. I have photos I can send. When I contacted the store to get a replacement or refund, I was told that I would need to bring the damaged pizza to the store as there were no drivers available to deliver a new pizza. I was also told I would not receive a refund for my $41 purchase. I explained that I couldn’t do that and asked if there was a manager that I could follow up with. I was told I was speaking to the manager; I asked if I could send a picture as proof and was asked to whom I would send it. I said, “well you. The manager.” And was told “not to my personal phone”. I find this level of customer service abhorrent. This is not the first time this location has messed up an order for me and wasted my money. I will not be coming to this location again and suggest you look into the poor management at that location and retrain or seek a new manager.
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Vyktoria Clement
We got boneless wings that were basically just chicken nuggets with bbq sauce drizzled on top, which cost $25. We walked in the first time and hear this lady yelling at her employees, which is extremely inappropriate and rude to them. So naturally, after we notice the wings, we turn around to get a refund so we can go to Buffalo Wild Wings instead, the manager lady tried to gaslight us that the wings were supposed to look that way. I didn’t catch her name but she was really rude and combative about giving us a refund on the wings we ordered (just to be clear I didn’t go in there like a Karen, I was kind about it and did not “make a scene”) She let us take them with us anyways which confused me, as I didn’t walk in there intending to get free food, they just looked pretty gross and certainly not worth $25, and I did not want to eat them, nor did my friend or husband. As a food service manager I would NEVER:
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Keith Enslow
Ordered the XL NY half pepperoni half cheese pizza for delivery. Barely any pepperoni, and all the cheese had slid to one side. The crust was also under cooked…by far the worst pizza from Papa John’s we have had. Definitely nothing like their pictures.
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Aaron Hoyle
Mobile app said our order was delivered and it was not. Called the store and they admitted that the driver went to the wrong address. We heard nothing from them at all and when it finally got here, the food was cold. Almost 50$ for frozen pizza and garlic knots.
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Maya Lee
We found some sort of thin plastics INSIDE the cheese sticks when we bit into it. At first, i thought it was a fluke but then we discovered more. This is absolutely dangerous and irresponsible as these were for MY KIDS. Will report ASAP.
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Jon Trosclair
I’ve had it with this location and I’m tired of calling them to tell them about their mistakes.
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Nina Sarmento
I went to Papa Johns today as a Doordash Driver. When I went in to pick up the pizza and said who I was picking up for, the lady behind the register (looked like a manager) was extremely snarky and rude to me. She told me that I am the 4th person to come in asking for that order. How is that my fault? I tried to show her that I was the dasher and not lying but she didn’t even bother to look at my phone. She simply did not care to resolve the issue that was clearly their fault. I called the customer on my doordash app to explain the issue and she was extremely sweet and told me that she appreciated me going the extra mile to try and figure out the miscommunication. She called Papa Johns to explain that I was the correct dasher and the employee was just as snarky to her and didn’t even offer a refund or another pizza. It really is not that hard to make another cheese pizza. The customer service was absolutely horrendous today and not acceptable.
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Shannon Johnson
Rude service. Pizza is fine. They really put that thing in the box like that. Oh and the guy threw back my Mom’s debit card at her with no receipt. Threw it.
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Eliza Ashley
I always preferred another pizza chain to Papa John’s, but that has changed over the last couple of years, and this location is always quick, polite, and helpful! That could be part of the reason why I’ve changed my opinion on which restaurant I prefer.
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Charles Edmonds
Restaurant up to normal Papa Johns standards. Order taker was cordial. Food was prepared properly. I used carryout and it was in good time. I was out of my normal area but I would use this location again if I’m the area.
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