Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 197 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
1684 Monroe Dr NE, Atlanta, GA 30324
Phone: (404) 809-3730
Hours
| Sunday | 10:30 AM–9 PM |
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
Photo Gallery
Reviews
Mike Hutko
Stopped by around 4:20pm (they close at 9pm) to get some sandwiches for the great nursing staff of the cardiac ICU at Piedmont Hospital.
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Soosh Rholes
Who the hell owns this place? I hate that my child loves jimmy John’s and this my option. I quit ordering food for the adults and now only get a child’s sandwich occasionally, because of the employees. but it can’t be the employees fault after this many visits and nothing changes. It’s gotta be owners or managers. Interesting spot. Today they have no bread except little John size. Hahaha classy joint. Is this the boss man, feet up chillin.?
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Jaiy WHa
This restaurant is a hot, ghetto, hood mess! Is the owner not looking at these reviews?! Had I seen them first, I would not have stepped foot in this place today. I ordered a sandwich today after the typical lunch rush. I noticed that after I’d paid, I was not provided a receipt. I was wondering how I would know when my order was ready. I proceeded to sit down and wait. I saw others were waiting as well. Eventually some of the customers went to the counter, picked up sandwiches to look at the names, and either took them or put them back. That should have been a clue for me. I sat for about 15 minutes before one of the sandwich makers said in a strong, scolding tone, “Ma’am your order has been waiting for you for the longest. It’s sitting right here.” I said, well I didn’t get a receipt so I wouldn’t have known what my order number was.” She said, well I called it out, order number 4!” “I said calmly, I never received my receipt nor was I told what my number was, so I didn’t know.” The sandwich maker said, “Well you don’t get a receipt until you get your food!” I proceeded to ask her, why she was giving me an attitude, because I had not given her one. I was legitimately confused. She argued that she had not given me an attitude., when clearly she scolded me for not picking up my sandwich. I picked the sandwich off the counter and noticed that the bread was hard as a brick. I knew after the exchange, that I could not ask for a remake. So I decided to ask for my money back and I asked who the manager was. That is when I learned that the sandwich maker was the manager. She boastfully told me that she was the manager. She let me know her name was Ashley and that she would be there the next day. Ashley refused to provide her last name. To the owners of this Jimmy John’s, I will tell you that Ashley has no business being over the Mickey Mouse club, let alone a restaurant. She is loud, ghetto, and disrespectful…and she is going to run your business to hell with this nasty disposition. This young lady needs training. Who doesn’t give a customer his/her receipt at the time of purchase? For the record, I would likely have not heard my number even if I’d been given one because the music was so loud! Get some people who want to work in customer service with a pleasant disposition, because Ashley is not the answer! P.S. – The other sandwich maker had on a sleeping bonnet!!! Who wears that out in public, especially to a job! Your business is going to hell as it is now.
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Kelsi Hagerty
Every single time I order from this location they either get my order wrong, deliver it >1hr later with no notification (and the app does not sync up directly so you never actually know when it’s out for delivery), or forget parts of your order. I called to let them know they forgot the 2 chips + cookie I ordered and was told I would need to call the next day to speak with a manager and then have a refund processed in the next 5-10 days. Absolutely incompetent workers with horrible attitudes, constantly interrupting me and blaming me for their mistakes. Read the order, package the order, deliver. Get tip. It is not that hard.
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First Last
6/14/23
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Allyson Vincent
I usually only make an effort to leave a positive review but this was our worst JJ experience ever. We ordered 4 sandwiches on the app and then walked into the store to get them. We “checked in” with the person at the counter who confirmed they had our order. We then watched as they proceeded to make sandwiches for 7 (SEVEN!) different people who walked in and ordered AFTER we had confirmed our app order. It took 20 mins from the time we ordered to the time we got our sandwiches while we stood there waiting and I am pretty sure this was intentional based on the attitudes of the employees. If it had not been for our three boys really wanting JJ we probably would have just tried to cancel the order and left.
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Ashley H
This is my second time having a horrible experience at this location. They are the OPPOSITE of freaky fast. I placed my order 2 hours ago and the order tracker says its delivered but it is no where to be found. I have called the restaurant 10 times with no answer, no update, no voicemail. The line just disconnects. This is the second time I have ordered from this location and had equally horrible experiences.
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Jamie Hartley
EVERY TIME! Every time I visit this location the employees have so much attitide, are so rude and treat you like an inconvenience. I’ve given this location many chances since it is closest to where I live, but today was the final straw. Whomever the owner is needs to spend some time at their restaurant and manage the employees. There never seems to be a manager on site and there definitely needs to be.
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Malcolm McMillan
Went in there and the person making subs (while eating) said they had no bread, while waving bread at us behind a bucket of bread. Back entrance was locked, signs were turned off, they were clearly just trying to close early. Won’t be returning to this location.
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Erika A
One word to describe this place. GHETTO! Who the hell hired these people??? They’re laughing and joking around and CUSSING while preparing your food. The food was not good. They didn’t even bag my order. Management needs to be replaced because this place is trash. Will not return.
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