When I arrived, immediately, I was greeted by employees. The store was clean. The service was great, not a big selection of items to choose from. The food was hot, but the prices were not too bad. I noticed, the floor was clean, and food was not all over the counter, very clean, my food was hot, and the store was clean, didn’t get a chance to check out the bathroom. It was chill atmosphere. I would recommend eating here.
We live in Port Norfolk, we were excited about Panda Express coming nearby because my kids and I really enjoy their Chinese food for special occasions!!! Typically Panda Express food is hot, fresh, and delicious!!! When this Portsmouth location opened it was as awesome as we expected…however…over time the food and service have definitely gone down hill. We do take out (family meal) and over the last year it’s been a regular disappointment when we get home to discover we received cold/stale food, containers half filled, and missing requested sauces. My suggestion if you do take-out like us, check your food before you leave the restaurant.
Worst egg rolls I have ever tasted. Looked burnt. Angus dish was overcooked. Lo neon was dry. This was 3rd time at this location and each time disappointed. Nothing like the one in Chesapeake.
Went in with my daughter, staff member didn’t acknowledge me until after her conversation. She did ask if I was dining in or taking out. Some of the food dishes were old and needed to be replaced. I ordered fried rice, orange chicken and teriyaki chicken. What I chose wasn’t bad. It seemed like the freshes out of some of the other choices. The manager was very friendly, and spoke to me and my daughter as soon as he came from the back.
Delicious food but I wish they had a bigger menu. Employees are great. Drive thru line always moves at a steady pace.
When you ask for chow mein as a entree as well but they give extra cabbage instead smh. I would’ve waited for a fresh batch instead of being given this. I go here often and order the same thing. Unacceptable!
Food is okay not the best. The staff is good just feel like they are rushing you to get your order done. Also the drink machine was broken and had to get drink from staff behind counter and felt like you where holding everyone up to get a refill.
Wonderful management. The team allowed me to get food from the lobby even while the lobby was closed noticing I was on a motorcycle . The food was fresh and hot. Thanks team!!