Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard. Based on 312 reviews, the restaurant has received a rating of 4.4 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
316 W Jackson Blvd Suite L1-20, Chicago, IL 60606
Phone: (312) 604-5820
Website:
Hours
| Sunday |
10:30 AM–9 PM |
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday |
10:30 AM–9 PM |
| Wednesday |
10:30 AM–9 PM |
| Thursday |
10:30 AM–9 PM |
| Friday |
10:30 AM–9 PM |
| Saturday |
10:30 AM–9 PM |
Menu
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Photo Gallery
Reviews
Noah J.
Relatively fast service for the crowds. Food was hot and fresh. Staff was nice enough to wipe down the table before we sat when we asked. Great place to stop for a quick lunch!
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Rachel Arias – Tripp III
First time at this location. Just stopped in for something to snack on. I ordered the regular fries and the bacon cheese fries. Both were okay, but nothing fancy or “wow” about them. It was pretty busy, to be expected in this area, but since I didn’t order much, my other came out quick. Might go back to try the other items.
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Kymberly Traveler
Went for the 50th anniversary of the Willis tower. Enjoyed a delicious cheeseburger. The bread is always soft. The meat is always juicy and the customer service was great. Ricky was super awesome
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L L
Always a good choice for lunch. Funny thing is if you hit “no tip” they will automatically convert your order to Take out, even you are dining in. Food is fresh cooked with high quality ingredients. Self served sauce table.
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Faith F
Good food! Got a chicken sandwich and fries The sandwich was crispy and the sauce was good. The fries were freshly made and also tasted good. Would recommend for fast food!
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Ellybeth
Food was delicious. It’s a bit expensive to for take out ($50 for 2 people.) Lemonades are amazing. I had the new bacon avocado chicken sandwich and the shack burger. As I ate my sandwich and realized there was only one little slice of avocado (my last bite), the burger seemed like the fried mushroom didn’t add much flavor. We also ordered 2 spicy crinkle fries which could have had 1 for both; it was super spicy and the combination didn’t really taste well. The inside was nice and had additional seating in the tower. Had about 4-5 Kiosks for self ordering.
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Rachel S
Service was a bit slow and had to send back my fries since I ordered cheese fries but overall impressed with the quality of my food and the staff was helpful
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Jasleen Bedi
I have tried their shroom burger, cheese fries and strawberry shake. Loved it. If you are ever visiting sky deck, you should certainly try this place on your way out.
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Ivan S
Very nice location and friendly staff to help me with my order. The food was amazing! Bit pricey over $40 for 2 people. More energy from staff would me nice since I don’t come as much to the city.
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Azhan R
The place was clean and not overcrowded. Seemed to be popular for takeout or with people who wanted quick bites after work. I had the milkshake/frozen custard and it was tasty.
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