Fast-food burger chain serving sides such as chili & baked potatoes. Based on 952 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
6824 Hull Street Rd, Richmond, VA 23224
Phone: (804) 525-6484
Hours
| Thursday | 6:30 AM–1 AM |
| Friday | 6:30 AM–1 AM |
| Saturday | 6:30 AM–1 AM |
| Sunday | 6:30 AM–1 AM |
| Monday | 6:30 AM–1 AM |
| Tuesday | 6:30 AM–1 AM |
| Wednesday | 6:30 AM–1 AM |
Menu
… View more
Photo Gallery
Reviews
Bobbie F
Went through the drive through service was horrible and food was worst my burger had dirty lettuce, nuggets are hard and cold. Had to keep asking for missing parts of the order. I know that drawer is coming up wrong he gave me the wrong change back. If I could give a minus two stars I would.
… more
CRYSTAL ROSS
This was the worst fast food I ever got. The French toast was burnt to a crisp. The sandwich had no cheese and had butter spread everywhere. Even a big blob on the wrapper. This was absolutely ridiculous and there was not one car in line so why???
… more
Todd Doyle
Not a single aspect of their service was functional despite being fully staffed. I’ve never seen anything like it. Today, they were out of chicken nuggets AND could only take cash… but we weren’t informed of either problem until after ordering and waiting 25 minutes in the drive-thru.
… more
Ryan Childress
Horrible food, greasy and the staff was awful and got everything wrong multiple times. It was a simple order
… more
Charles Edmonds
I stopped for a quick hamburger and soda. I’ve worked in restaurants coming up through my earlier years so it stands out as very apparent when the drive thru interaction starts indicating that things will not go smoothly. It usually starts with an inability to get the initial order correctly placed over the speaker. Once that took place I knew things would require some patience. Once I arrived at the window I got a ‘standard’ silent transaction. I immediately received my drink but waited approximately seven minutes to get my double hamburger. The server finally spoke and he did apologize for my wait. The server asked if I still wanted cheese although I hadn’t asked for cheese. I told him it was okay if it was on the sandwich because I would still take it. He told me the cook hadn’t put it on yet. But when I got the sandwich there was cheese on it. Not a problem, I took my items and had lunch. Nevertheless, the burger was hot because it was freshly made. Overall these types of interactions make it hard to keep supporting drive thru business at Wendy’s because most locations I have frequented over the past six or seven years have presented similar challenges. I used to love to eat Wendy’s almost daily, but it has become difficult to fully support the business. I have to be honest and suggest that I don’t think Wendy’s has been a great restaurant since Dave Thomas passed away. My recent year’s visits to a Wendy’s has slowed to once every six months and that is because of the inconsistent service at most locations. I really hope Wendy’s gets it together because they are an American institution and icon. I will try to avoid this location in the future and I will continue to sparingly support Wendy’s only when necessary.
… more
Shakeerah Alexander
Young lady at the drive thru basically threw my food at me. Then I checked bag right there and didn’t have everything I paid for. She gone say while rolling her neck and eyes got a problem. I say I’m missing something, she then pick something up from counter and gave it to me . Ignorant at it’s finest. This Wendy’s so ghetto
… more
John Dolqueist
Been coming here for 15 years and the food and order accuracy have always been perfect! Service is either poor or abrasive. Food always on point tho
… more
Moving on with Old Man River “Jim” Old man river
This is one of the worst Wendy’s I have ever been to. First they got our order wrong even though we told them about they were making a mistake at the time we ordered. The ice machine was broken and I had to ask for ice. I went to the ice tea container and it was empty. After I ate I had to use the bathroom and it was dirty with brown spots on the wall next to the commode and paper on the floor.
… more
Malissa Chatman
Ugh…. ate here 1 time and it made me sick! Always long wait times inside and out and most times they act like they don’t see you on the inside. They NEVER have BBQ sauce and .let times the food is wrong.
… more
Lisa Anderson
We ordered for delivery and our food was very cold and one of our orders was incorrect. Not too happy!
… more
… View more