Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 302 reviews, the restaurant has received a rating of 3.8 stars. Price $
Address:
541 W Central St, Franklin, MA 02038
Phone: (508) 528-9906
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Reviews
Nikki LaLond
All good things must come to an end. After today, I’ll never go back to this one. We waited for 10 minutes for our sandwiches. Three girls came in after us and got their food quickly. The woman making them claims she made our sandwiches already, she said someone must have taken them and snaps “Its not my fault!” We waited and watched as we were in a hurry. They were not on the counter. Our sandwiches were not made the first time. Nobody took them. She finally made them and threw the bag on the counter. All set with this place.
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Dustin Hagood
Being the only car in the line when I came through, that’s still too much to get my order right but will put everything you say when you order on the receipt they stick on your drink but over half of it doesn’t go into your drink. This is only happened about 4-5 times in the past two weeks.
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Awesome Starts Here
Let me starts off saying the Donuts are SO GOOD!!! Really nice place and also the take out (for at least the donuts) is real quick and i’m out of the place in almost 5 minutes! Great job Dunkin! 🙂
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Korey Rodriguez
I try and give this location a chance every time I go but they mess up a single basic coffee order every single time without fail then get upset when I tell them they messed up.. The kid with long blonde hair is definitely high every shift cause he can’t retain a iced reg coffee by the time I get to the window.. it’s a disaster of a store..
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Lex Weinberger
The staff was so insanely nice, and ofc the food was quick and good
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Danielle Gnerre
Why, over the past few months this location does NOT have cold brew? Head quarters should get them stock because that is a huge loss in sales. Not to mention people LOVE cold brew far better than the watered down regular ice coffee.
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Dustin Hagood (ChillaxyV2)
Very rude in the mornings when I come through and it’s usually the same girl too. I’d rather drive to the other side of town to the other Dunkin which has always been friendly and very helpful!
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Samantha Moore
Every time I place an order for walk in, the doors are always locked…with no signs either. So have to wait 15 minutes in the drive thru.
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Prabuddha Kanjilal
I agree with all the negative reviews about this particular DD location. These folks lack the basic ethics of being in F&B industry. After making you wait for over 15 mins for a single coffee they’ll treat you as in theyre doing you a favor. This is not the first time though. We’re pretty regular here and these kinda noises are pretty frequent. Hope the #dunkindonuts board takes some action against these bunch of highly unprofessional individuals.
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David Gibson
This Dunkin Donuts I visited for coffee is one of the best ones I’ve been to. Service is fast and my ice coffee tasted great. One milk and two sugars. The people managing this DD are doing a super great job. It is spotlessly clean.
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