Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 66 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
4593 W Higgins Rd, Hoffman Estates, IL 60192
Phone: (847) 645-9556
Hours
| Sunday | 10 AM–9 PM |
| Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
Photo Gallery
Reviews
Michael Sporleder
They Literally forgot the meat in my wrap and would not fix it outside of a refund. The employees are apathetic and the sandwiches are typically much worse than any other JJ locations. Thank for ruining my lunch, and my budget. Would have been a simple remake and a 3min drive to just make it right, but clearly the staff and managers don’t care at all. Get yourself some which which, Jersey Mikes, or even subway before eating at this poor excuse of a JJ. Pathetic customer service and an even more pathetic wrap.
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Merrily Ruetsche
So I’m not big on writing bad reviews, but this place is only consistent in most likely getting your order wrong and delivery being extremely late some days (even in the same shopping lot). I order the little John #3 a lot, tuna, and consistently I get roast beef. I don’t even want to call because last time I happened and I called I got promised a free sandwich to make up for it which they fell through on (same location, right next to my job). Just really disappointed. Probably won’t be ordering here anymore as a result ):
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Selina Zagal
I got 2 sandwiches from here today and I noticed that one of the employees did not change his gloves after I gave him cash. I understand that he and his coworkers were slammed with orders (the floor was a mess), but knowing how food safety works, he could’ve changed his gloves after the busy rush. Thanks to that mistake, I got food poisoning.
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A Z
Owner of this franchise is a real miser, she has raised prices on sandwiches and removed the amount of meat you get in your sandwich. If you like paying $11 for a loaf of bread and chips this the place for you. The kid behind the counter tells me they are now being told to only use only “3” thinly sliced pieces of meat…. Go to jersey mikes if you want a quality sandwich with better quality ingredients. Don’t send me an automated apology from corporate either.
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Mike Bobnick
Great subs to take out of the store and eat elsewhere.
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Dagmara Strzelec
I went on my lunch break to order sandwich stood in line for 20 min to wait my turn to order. Only one person in front of me making big order. While standing one of the girls that was making sandwiches was touching her mask on her face adjusting and same hands same gloves was wrapping sandwiches…. I just wanted to puke…. Then same person was helping guy at the register and was touching register same hands same gloves than went back to her station to make sandwiches. Then another employee did same thing. I will never ever go there again knowing this and especially during covid 19 pandemic, let not to mention there is a big sign on the door no mask no service. Do not order from there do not go there they are nasty af!
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Hemil Gandhi
Stafff not good they started laughing at me for no reason if felt insulted
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K B
Not a very good JJ. I went to this location in at 745 on a Saturday and thought they were closing at 8pm by the looks of everything, but really they close at 9pm. The counter help guy definitely is not a very welcoming and friendly guy. Seemed pissed at the world and doesn’t know how to talk to people. .Not great for a customer service environment. Ive been doing Jimmy Johns for 20 years and I will never come back to this uninviting location. The reviews do not lie, find a different local food choice.
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Rage Thomas
Was hoping to improve their rating but unfortunately they failed to. Went in for pickup. Sandwiches were great, cleanliness fine, except they forgot to include a pickle I ordered and paid for. Its only a $1.60, but c’mon, that’s just basic service. I realized I should have checked my bag but i was in a rush and didn’t….
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Andrew Klouda
The greatest thing Jimmy John’s does for itself is live up to the “freaky fast” slogan they broadcast so much. This location is lives up to that with both in store and delivery. The employees are always courteous and are most accepting of copious amounts of changes to the pre-listed menu options. The store is kept clean as well even during the winter months with all the snow and salt.
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