For Papa Johns Pizza in Willoughby, OH, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (440) 602-7272 for delivery or stop by Euclid Ave for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 209 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Takeout ✔️ No-contact delivery
Address:
34804 Euclid Ave, Willoughby, OH 44094
Phone: (440) 602-7272
Website:
Hours
| Wednesday |
10:30 AM–12 AM |
| Thursday |
10:30 AM–12 AM |
| Friday |
10:30 AM–1 AM |
| Saturday |
10:30 AM–1 AM |
| Sunday |
10:30 AM–12 AM |
| Monday |
10:30 AM–12 AM |
| Tuesday |
10:30 AM–12 AM |
Menu
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Photo Gallery
Reviews
Terri Morris
This location must only have part-time good customer service. Today my pizza with spinach was dry and cold when it arrived. The manager stated that the spinach should be dry and crispy. She didn’t care about my concerns and became rude when I requested that she offer something or even allow me to return it. I have never received a pizza like this before or poor customer service.
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Extreme Goals
She did not want to take my order. She stated that they were busy, and I had to wait till she was ready to serve me. I will never go there again.
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Kay Esh
This is what Papa John’s finds acceptable to give to customers. When I called, the manager blamed it on me for picking up the food late. Should have read the reviews prior to ordering that mentioned how rude the manager was. Will not order from this location again!
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Epic Kitten
Horrible service from the manager. Ordered a 2L pop and never received it. Didn’t bother to make it right and had it delivered separately. Just took my money. Won’t be going back there unless they start caring for their customers and get a new manager. Clearly they shouldn’t be working in customer service
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Shane Snuffer
Distance from me made the pizza cold but that was my fault. Other than that it was great as always.
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Brittany Pickard
This is the old pizza I received from this Papa John’s . They were rude about it and refused to admit sending this old pizza out for delivery. There was no cheese or sauce. I sat on the phone with corporate for an hour and a half before getting the remake. Pic on the left is obviously the remake. I will never be back ever and I wouldn’t recommend this place to anyone I cared about! Horrible experience!!!
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Charlotte Madsen
Pizza was made poorly. We ordered 2 varieties of topping on 1 Pizza but zero care was taken to keep toppings separate. Everything just piled helter skelter and no toppings and parts. Don’t order fr6this location
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Nicole Kelley-Mowatt
Twice they gave me pizza that barely had sauce and cheese and was slightly burnt. The girl who works there with long nails was rude but gave me my money back. I love papa johns but this location sucks. I went to shaker heights location the same day and got my pizza made right. Dont go here! You will be highly disappointed!
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Kay Kay
Where do I start. Those who’ve been following my reviews for years know I give you the real, the good, the bad, the ugly, true facts based on MY experience with a business….never something I’ve heard. So here we go….
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Rodney Thomas
Ordered a pizza online as I usually do. Got the 3 topping special and one of the toppings was missing. Called in and spoke to the manager Justin. He was very kind. Immediately apologized. All I had asked for was maybe some extra points towards my account since I didn’t want to wait for another pizza. Instead he put into their system that next time I order to call in and I can get the same pizza for free. Have always loved papa johns this is the first time I’ve ever had an issue, and I have no complaints at all on how it was handled.
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