At Charleys, overflowing care is seared into every ingredient, every action, every detail, and every decision. Everything on our menu is freshly made, delicious and craveable – from our Hot Grilled Cheesesteaks to our Real Fruit Lemonade. You’ll love every bite and every sip. Be as creative or picky as you like, our Grillmasters will proudly make your meal right in front of you. You are in control- you own it! With over 700 locations, there is a Charleys serving the best cheesesteaks, fries, and lemonade near you. Now, enjoy cheesesteaks, wings, and more in the comfort of your home or office with Charleys Catering!
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades. Based on 49 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery

Address:
496 W Prien Lake Rd Ste VC08, Lake Charles, LA 70601
Phone: (337) 508-2200
Website:
Hours
| Sunday |
12–6 PM |
| Monday
(Labor Day)
|
11 AM–7 PM
Hours might differ
|
| Tuesday |
11 AM–7 PM |
| Wednesday |
11 AM–7 PM |
| Thursday |
11 AM–7 PM |
| Friday |
11 AM–8 PM |
| Saturday |
11 AM–8 PM |
Menu
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Photo Gallery
Reviews
Nola Shark
Only giving this 3 stars because, when it was delivered it was missing a side of fries. And the “extras” we added to one of the sandwiches were missing. The food was good, but, the Chicken Teriyaki was a little dry. Also, I think it was a little overpriced. But again, that could be because we had it delivered.
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Ali Elsarha
The cheesesteak was good like the meat ,but i ordered it with shredded cheddar cheese and there was nearly any cheese inside, and i got cheese fries and they were worst cheese fries i’ve ever had i think the problem was with the cheese because last time i got only the fries and they were okay!! So disappointed. The staff are friendly though!
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Jonathan Norup
Great fast food to have quick bite . Staff is amazing and very attendant of the orders HIGHLY RECOMMEND
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Marcquetta Brown
Was going to order some ultimate fries until I saw a worker vaping behind the counter. Tried to call the store to speak to manager and no one picked up.
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Dustin Manuel
Everyone seems to be complaining about the employees. Loud, yes, but very friendly and were just calling out to people and greeting others as they walked by. Seems to just be enjoying their job.
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Charlotte Desselle
Placed an order online and it says they’re open till 7pm. Went to pickup order they wouldn’t make my food or give me a refund. Don’t order online. This is the second time this has happened to me. First time I got money back.
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Slantir Rahl
My first review will be when I ate in person 4 weeks ago. The staff, was not very polite at all. The cashier took quite a bit to acknowledge our presence, the only other employee at this location at 2pm was the manager. Who was speaking to his other employee extremely rudely, and shooting nasty looks at her as she was working. Oh… Got my order wrong and we had to remind her for our drinks. My service today through waitr wasn’t much better. Steak was cold and again they got my order wrong. Every time I ask for a plain cheese steak and they pile onions and mushrooms onto my sandwich. By far one of the worst places I’ve eaten. 1 star. Beyond mad they can’t get this right. The food is good, the staff is just terrible.
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gregory breaux
So glad this place came to the mall! Friendly staff and any type of cheese steak you want.
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Brittanie Hope
Probably one of the worst places in the mall to eat. Food is okay, but customer service is TERRIBLE. While me and my bf we’re ordering and an employee which I assume was off the clock was being obnoxious with her co worker from across the counter, ran into me while yelling and laughing without any remorse at all. It’s not just this one time though. It’s everytime! People on the grill were screaming and laughing and overall I was just not a happy person by the end of my visit.
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Robert Sanborn
So far 40 min. Wait its Monday at 6 15pm knowone is here the guy cooking keeps answering his cell phone and talking while cooking with his mask pulled down he is touching everything but a sink to wash his hands. There is like 3 of us not together been waiting. 2 other guys doing close to nothing then the guy on his cell phone. I’ll never come here again. First and last time. I ran papa John’s for almost 10 years so I get it stuff happens but there is nothing happening just slow .
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