Fast-food chain serving up fried chicken, plus catfish, hushpuppies & desserts. Based on 716 reviews, the restaurant has received a rating of 4.2 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
691 S Walnut Ave, New Braunfels, TX 78130
Phone: (830) 626-6200
Hours
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–10 PM |
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
Menu Photos
Photo Gallery
Reviews
G V
I will admit I’m hard to please food was average not bad not great not worth coming back for. Docked some stars due to feeling rushed and not so friendly. I will probably not come back but I’m not entirely disappointed either. Get some friendly staff and maybe lower the prices a tad and maybe I’ll try again. Until then Popeyes and Cains both are a better deal, quality and service.
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Gerald “G” Sanders
Ordering via the drive through was frustrating because the employees apparently couldn’t hear me very well. I’m not soft-spoken and I don’t have a loud vehicle so I’m not sure what the problem was there. After paying for our seven-piece tender meal (which was surprisingly expensive), my wife noticed that they didn’t hear me order an extra side of mac ‘n cheese. We ordered it immediately after receiving our food at the window and just waited for it. The mac ‘n cheese was not good at all. It was flavorless, the “cheese” was very runny and the actual pasta (macaroni) was pale and colorless. It was not worth the wait or extra money. The chicken tenders were surprisingly good for not being very fresh but honestly they were great. I hope the pictures do some justice but the mashed potatoes were seemingly half empty. After pouring out the gravy, there seemed to be a scoop of mashed potatoes that was missing. I’ve had my fair share of mashed potatoes from Chicken E and this was abnormal. It is the new year, so maybe it’s something new… The roll and the sweet tea were both delicious so they helped earn the “it was okay” review. After this experience though, I’m hesitant to return to this location and more tempted to go to other locations or just go to Cane’s.
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Milton Hope
You can never go wrong with Chicken Express. Little hard to get into right now in New Braunfels Texas because of construction in that area. But it was definitely worth it. Nice atmosphere inside it was clean. The lady working the counter was very friendly. Chicken tenders were absolutely awesome. Mashed potatoes gravy in a roll. Sweet tea cannot go wrong with anything at Chicken Express. Highly recommend
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Mike Oliva
Never thought I’d give a fast food joint a 5 star review. But the young man working the register inside was so damn inviting and helpful. Def went above and beyond my expectations. And btw, the food is always good here. So that helps too
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Deana Garnett
Very Disappointing!!! I normally eat here once a week, but not anymore!!! I took my chicken back because it didn’t seem fresh! Sooo I spoke with the “manager” about the chicken she said because it’s been 1 hour and I came up there and not called ahead of time to let them know it was a issue with the chicken, that she couldn’t replace it and give me fresh! She claimed she had to make a call to see if she could do it and whoever she spoke with said No because it had been 1 hour! The chicken looks like it was cooked yesterday not today!!! Do Better Chicken Express! Check your food before leaving the drive through!!! Do not wait til you get home and ready to serve your family
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Keshondria Amos
At this particular location it’s always a problem. I go for only a certain kind of food. It’s supposed to be cooked fresh to order but never is. Especially when the cashier ask if I want it fresh…of course I do.
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Charity C
Stopped by here on 6/17/19 on my way to Dallas. Logan took our order and he was very friendly and provided great customer service.
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D B
Chicken Strips were super bland. Went for dinner at 8pm I wanted chicken but this location did not have any chicken. I had to take the chicken strips or wait 17 minutes I ordered the strips but they had no flavor. Taste like flour.
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Sandra W
Love chicken express. The service was good because the young man dropped our biscuits in the box on the floor. Didn’t ask he just turned around and replaced them
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Joshua Gholston
My wife & I love Love chicken express, it’s our go to chicken spot in NB. Dining in no issues everything is on point & service is solid.
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