Fast-food burger chain serving sides such as chili & baked potatoes. Based on 709 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
907 N McCoy Blvd, New Boston, TX 75570
Phone: (903) 628-3531
Hours
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
Menu
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Reviews
DCW
I ordered off the app. Went in to get my order and a very nice young lady called me up and let me know that there Frosty machine was down and asked me if I would like a refund for the Shake or something in its place. I said I would take a refund.This is where it gets disappointing. She go’s to her manager. He proceeds to yell at her in front of me that they don’t do refunds and online orders and shames her in front of me. She came back and we agreed I would take a small chili instead of the shake which I was fine with her the young lady was great. At that point I made a comment of the manager that he really shouldn’t talk to his employees that way. He could care less of what I thought that not apologized to me didn’t care what I thought he proceeded to tell me that he’d worked there for 4 months and it was promoted the manager I said why was going to let Wendy’s know about this and he said go ahead they won’t do anything I’m untouchable. I will still be here and Wendy’s won’t do anything.
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Cesaré Drake
It’s a Wendy’s, not much else to say. The service is usually pretty solid but they have their bad days too. I will admit that I’ve never been disappointed with the food at the New Boston Wendy’s.
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Stacia Rawson
After spending thirty dollars on food and waiting fifteen minutes for a biggie bag, and two chicken nugget meals I get the food finally and what do you know it’s cold!! Like what was the freaking wait for? Chicken, fries, burger all cold!! Pulled back through the drive thru and waited an additional ten minutes on fresh fries! Will not be returning to this location and the attitudes with the workers are terrible!! Extremely disappointed
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Danny Olson
I love Wendy’s, so this review hurts. Starting with the atmosphere/ service. Sharp tones spoken between the workers. Cashier clearly didn’t want to be there, apparently the relief worker hadn’t showed up yet. There was 3 orders being made, in which got things mixed up because they cleared the screen before actually finishing the orders. At the point where I was actually called forward to pickup my order, the wait was so extensive that it didn’t even matter that the cheap burger was terrible, because I ordered a rather expensive chicken sandwich. To top off with an insult to injury, the fountain beverage I was getting ran out while I was filling my cup. I hate to complain and IF this was my first time being dissatisfied with this particular Wendy’s, I wouldn’t be posting this.
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Ryan Stone
I got a refund immediately. Cook was wiping his gloves on his jeans while preparing food. Disgusting.
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JP Z
The majority of people who work here have a bad attitude, a high turnover rate here. Every week there’s new employees. Burger not made fresh.
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Andrea Starr
New and nice looking Wendy’s but the service is abysmal…We stop here every few months on road trips and our average wait time is 20 minutes (this is over the course of three years). I waited 15 minutes today for a cup of coffee. The employees don’t help each other. Most of the time there are multiple employees standing around watching as others do all the work. Today was no exception…there was an obviously new employee who asked how to make a new pot of coffee and the manager on duty just stood by and watched her struggle for five minutes before asking if she’d figured it out yet. She never once offered to help or teach her for future reference. The same manager just stood around and watched as the cashier struggled to take multiple orders and make drinks, never stepping in to help with drink orders. This is the worst Wendy’s I’ve ever been to. It’s always disorganized and the employees are never in much of a hurry to get orders out.
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Joe Bravo
The black girl from Wendy’s ignored me when it was my turn to order, she went to prepare other orders and I was the last in line, there were no more people behind me, no cars in the Drive tru and only 2 customers waiting for their order that arrived before me, and 8 more guys in staff, finally after 8 minutes he came to take my order, and Just to tell me that they currently out of salads, time of a truck driver totally wasted.
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mariah rena
THE EMPLOYEES ARE SO RESPECTFUL & NICE!!!! The food was freshly cooked and was served immediately!! Also, this specific Wendy’s has the BEST chili! Definitely recommend this Wendy’s!!!
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alyssa Johnson
all the workers here were very nice and helped me figure out the menu with no problem, also food was very good and came out fast!!
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