Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 403 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
18 First St, Pittsfield, MA 01201
Phone: (413) 499-0371
Hours
| Monday
(Labor Day)
|
4 AM–10 PM
Hours might differ
|
| Tuesday | 4 AM–10 PM |
| Wednesday | 4 AM–10 PM |
| Thursday | 4 AM–10 PM |
| Friday | 4 AM–10 PM |
| Saturday | 4 AM–10 PM |
| Sunday | 4 AM–10 PM |
Menu
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Photo Gallery
Reviews
Jessica Bates
First St Dunkin I am so disgusted honestly…I ordered 2 of the the bacon avocado and tomato sandwich, it comes toasted sour dough, but I requested they leave the bacon off. This lovely rotting turning brown sour smelling avocado on definitely NOT toasted bread, is what i received.
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Elizabeth Foley
Would like to see a smile and no rudeness when I go through the drive thru. Prices are now higher so fast food workers can get paid decent so it’s not much to ask to be treated with appreciation other than feeling like I’ve annoyed the worker for having to do their job.
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Maricruz Pagan
When I was in the line waiting.. there was a woman there I think her name tag said Lisa. She was yelling at a very quiet employee a young African American gentleman.. she made very derogatory remarks about her “men” and before I even got to order she went outside to smoke a cigarette and talk on her phone!!!! She wasn’t very nice and was a horrible role model! I asked someone who was at the counter if she was just an employee and was flabbergasted when I was told she was their boss!! Absolutely unacceptable!! Never will I go into that establishment EVER AGAIN!!!!!!!
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Samantha Parker
This place has really gone down hill. I only go to buy my dad a coffee at the drive through out of convenience. 3 cups of coffee (large) cost over $10. The app doesn’t always match the menu for the location you pick and they don’t have stuff like liquid sugar as an option. The donuts are now more expensive than they should be and most of the rest of the food is so dry. I ask for a lightly toasted bagel and get a flame broiled brick with cream cheese smushed in the middle so it can all come out the middle. Customer service is spotty, sometimes it’s good and sometimes it’s really bad.
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Patrick Warger
East St dunkin barley cooks their bacon I used to go there every morning for a bacon egg cheese and now I’m going to 1st st . I used to work at a dunkin and I know that they tell you to cook a sheet tray of bacon on the timer they have pre set and then keep it in the warmer and it will cook more but when I worked there I always put the egg bacon and crosont in on a certain timer where it will all cook perfectly.
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Sarah Em
I wouldn’t normally review a Dunkies, but the person who helped us when we visited this location was not only abrupt at best, but we only ordered two donuts and she gave us the wrong donut, and the other donut wasn’t very good.
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Esoteric Nick
Decent service, food is ok but the coffee is just terrible. Like water that slightly tastes like coffee go down the street and there is a handful of places to get cheaper, better coffee.
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Jessica S
Employees are usually very friendly, so I like going here. They make my usual order well, a large Coolatta and 2 toasted plain bagels.
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Jack Strack
Drive thru and mobile app is the way I roll
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Betty Burt
There awesome just add whipped cream plz
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