Counter-service chain cafe serving soups, salads & sandwiches along with breads & other baked goods. Based on 27 reviews, the restaurant has received a rating of 3.1 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
7901 Broadway, Queens, NY 11373
Phone: (718) 779-2033
Hours
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
Reviews
Twig TWK
This is a lopsided review. I’ve always liked Au Bon Pain so it pains me to have to give a negative review. I was at my dialysis session and had a friend of mine order lunch for me. I text her the following: Green tea (lots of honey), a Caprese with chicken sandwich and a palmier cookie. After she dropped it off, and having a bit of tea I unwrapped the sandwich and took bite. There was no mozzarella, tomato, arugula, or pesto. This is not a Caprese Sandwich (I said to myself). It’s those ingredients that actually makes it a Caprese. So I decided to hold off (after one bite) and would take it back for what I asked for. After showing them my text, the cashier and woman behind the counter said the young lady that put in the order asked for a chicken sandwich and would not replace my order. I thought this was a bit rediculous since I’m not the one that made the mistake and thought they should honor my request (after all I’ve been a loyal customer for all the seven years I’ve been on dialysis). I was about go, leaving the sandwich right where I placed it on the counter. They decided to redress the sandwich with arugula and tomatoes and wrapped it back up. I was like, that’s still not a Caprese without pesto or mozzarella. They just glared at me. I just grabbed it and left. It’s going to be a treat for my lovely pet when I get home. Last time I frequent this location of Au Bon Pain, with an emphasis on PAIN here ‼️
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Bobby Nicks
I often buy sandwiches here for lunch, but I had a bad experience here today. I was ordering a caramel macchiato without milk, and the man behind the counter said in a sarcastic way that they don’t make caramel macchiato without milk and addded that macchiato is always made with milk. Is it hard for him not to put milk on it? Like what I ask from Dunkin Donuts and they just put sweetener or vanilla cream? You have to teach this employee of yours some costumer service manners.
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coeurgie sommervil
On behalf of a co-worker/staff who had a bad customer service experience with one of the server/employee(Hispanic male, tall) he was very rude and disrespectful after she politely addressed him about m her order that was wrong. He told her that she needs to speak clear English and speak louder, he also mentioned to her that he has been working here for 25 years and he doesn’t care who she reports him to. As customer she has the right to let him know that her order was incorrect. She does understand people have bad days, but he shouldn’t take it out on the customers or bring it to the work place. She hopes that other customers doesn’t experience the bad customer services that she received today, knowing that this facility is located at EHC that it not will reflect on the hospital. Thanks
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leah lee
Depends on who is working. Some of the employees hook their family n friends up with free food or large portions, while they are stingy with other customers. Also they keep raising the prices and give you less portion. For instance. The new salad container is smaller, but you pay same price. They do anything to save a buck here. Other APBs are better.
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Trevor Bonner
Good soups, sandwiches and salads. I just wish they would put more than one batch of soups out. Working at a hospital for the morning shift, your favorite soup can be gone by 12 and their is no refills.
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Darshan Patel
The annoying moment when they put regular onions instead of pickled onions, and keep doing it every other time and not even tell you. Burned my baguette as well.
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Kookie Dough
I love this bakery! I had to undergo a mental therapy program for a few weeks or so 2 months and I always went here after I ate. The BLT is so good and they always toast it to perfection. The cheddar broccoli soup is to die for and so is the strawberry lemonade! You should definitely go here if you want a afternoon snack or brunch/lunch! This place isnt usually packed and full of delights from pastries to fully loaded sandwiches! Also, when there was a romaine lettuce outbreak, they acted quickly and used other produce like arugula! I love it here and I can’t wait to come back and have a snack!
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jan jones
The night lady who comes on the weekends is rude. She locks the doors on purpose so you can’t get sale items. Also she always gives away free food to her friends and if you don’t pay attention, she will over charge you. She is a nasty lady.
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Sky Tech
24/7 ‘ inside a hospital ‘ bakes once at morning time ‘ out of most things by midday ‘ discount after 23:00. This place makes no sense. And, what’s worse, this place changed it’s ownership or something, but it’s no longer “Au Bon Pain”. It’s soo fresh, the manager doesn’t, even, remember what it’s newly called. But the manager claims everything else will remain the same.
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A Nolastname
Advertising different type of smoothies but didn’t have them in stock. I ordered a mango smoothie and it tasted watered down and more like orange flavor. I also bought my coworker a coffee and it was so grainy. I informed them and they told me to pick another coffee and didn’t take that coffee with the grain out.
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