Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods. Based on 326 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery

Address:
2118 Southlake Mall, Merrillville, IN 46410
Phone: (219) 736-9616
Website:
Hours
| Sunday |
9 AM–10 PM |
| Monday
(Labor Day)
|
9 AM–10 PM
Hours might differ
|
| Tuesday |
9 AM–10 PM |
| Wednesday |
9 AM–10 PM |
| Thursday |
9 AM–10 PM |
| Friday |
9 AM–10 PM |
| Saturday |
9 AM–10 PM |
Menu
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Menu Photos
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Reviews
GeorgeMKane
Prices have gone a bit up in recent years, but great location and great customer service! Would definitely recommend, if you’re in the area and need a quick and well made sandwich. 🙂
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Lexi Popko
First time I went here, all the soup burners were broke or something, so wasn’t able to try them. Bummer. Second time I went, the food was good. Now this last time, I ordered online and got their BLT with Avocado and asked for light tomato and light lettuce, which I got no tomato. Also, the bacon was terrible!!! It was practically ALL FAT. Super slimy and gross!!! IF I come back it will only be for the pot pie soup.
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Kim Patillo
Elizabeth and her all new crew were absolutely killing it tonight! Everyone was polite and friendly despite being slammed busy!! Good job to all of you!
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Supreet Sangha
I LOVE IT SO MUCH I WISH I COULD LIVE HERE. THE SERVICE IS AMAZING AND THE PEOPLE MAKE THE BEST FOOD EVER. YOU GUYS NEED TO OPEN ONE IN THE CHESTERTON AREA. PLEASE . POTBELLY YASSSSS ILY.
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John Pellow
I ordered online at 9:30a for a 5:30p delivery. At 6p I called up and apparently doordash had accepted the order for pickup and then cancelled it so no one else was picking it up… The lady on the phone said that she would have to cancel the order and redo it for doordash to see the order again, then they will pick my food up to deliver it. I called again at 7:30p and now they have no order for me whatsoever and blamed me for not making a new order… This is the 2nd time in a row that they couldn’t get my food within 2 hours of my delivery time, but the first time they couldn’t deliver it because of their mistakes. We’re not ready for robots to take peoples jobs, but when fools can’t do simple things, then be it…
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Sam M
If you order online its not gonna be fkin ready on time. You gonna sit in the lobby like a dumbahh for another 40 fkin minutes for a gd chicken sanwich. You gonna get it its gonna be cold cause whole time its been ready sittin inna corner an the doctors behind the counter couldnt bag it up an put it onna shelf. Never comin back my Momma make way better sandwiches anyway.
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Stephen Kay
Staff was extremely rude, on their phones and listening to music with airpods. Some staff members were dancing. My sandwich was sitting on the toaster, getting cold, while the staff decided it was more important to practice dance moves. My sister asked for onions and they couldn’t even hear her because of the airpods. What a joke. Absolutely zero awareness for anyone. Meanwhile tables and floor was a mess. And my sandwich wasn’t even hot. What a clown show. I love Potbelly, but don’t think I’ll be returning to this location.
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Melissa Reed
Sandwich cold, the young man putting the topping on was too busy talking to co-workers about what he the other night very slow. The young at register decided to scratch the inside of his nose and then proceeded to make a shake without washing his hands and he had no gloves on.
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Jon O
The food tasted good and the service was great. Only thing I didn’t care for was the thicker part of my sandwich wasn’t heated through all the way. A little cool spot in the middle. I’ve only been here once so far, maybe my next experience will be different?
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April
The service was excellent, first time eating at Potbelly the half sandwich and cup of soup I had were ok. I actually went to buy cookies and decided to get dinner since I was there.
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