There’s a Burger King® restaurant near you at 1560 Mall Drive. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Norfolk, VA serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Well-known fast-food chain serving grilled burgers, fries & shakes. Based on 68 reviews, the restaurant has received a rating of 2.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery

Address:
1560 Mall Dr, Norfolk, VA 23511
Phone: (757) 416-6285
Website:
Hours
| Thursday |
9 AM–7 PM |
| Friday |
9 AM–7 PM |
| Saturday |
9 AM–7 PM |
| Sunday |
9 AM–6 PM |
| Monday |
9 AM–7 PM |
| Tuesday |
9 AM–7 PM |
| Wednesday |
9 AM–7 PM |
Menu
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Reviews
Cassandra Rush
I shouldn’t have to go to the counter twice for someone to just not put mayo on my burger. It wasn’t even as bust as a normal restaurant. Cashier was nice. Person handing out the food was nice. Just frustrating, didn’t even want it afterward.
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FullMetalRaven
This place sold me a quad burger with the wrong meat and the wrong bread. The way they made my burger was the same as that of a quad burger, but the meat was small and the bread, too. I didn’t notice this when I ate it, but when I saw another customer’s burger and saw the difference in size as I was leaving, I was disappointed, and the realization that I had been ripped off by this establishment… Also, prior to ordering my burgers, I stood by the counter for 10m with no other customers standing by before I could make my order. Horrible service. I’m never eating in this place again. The lady at the counter wasn’t polite or friendly at all. After I got my meal, I thanked her, and she ignored me. Horrible service. I hope they close!
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Surreal
Easily the worst service in the Norfolk NEX. Every other restaurant serves customers 3-5x faster during lunch time. I think the person working the register feel asleep twice while taking my order. The manager even came out looked at the line waiting to order and went back in the office.
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david zhu
Burger King inside NEX food court. Ordered a Chicken Jr and Double Cheeseburger (value meal all the way!); food came quick and delicious. No complains; not sure why all the bad reviews at this particular BK franchise location. Been going about 2 times a year for the past 5 years now, been standard, steady level of service. Parking is shopping center style (may need to park a bit further during busy hours due to amount of NEX patrons)
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Curtis Rush
Went there at 930 in the morning due to staff not showing up the manager said they were close. Just get rid of this place and replace with another burger joint. They dont have any employees.
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Its Drako
a lady with a receding hairline took my order, and she told me that the ice cream machine was down, even though she just gave a customer ice cream. has to be the most racist stuff ever
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Michael Olvera
Had ordered a #2 with only cheese lettuce and ketchup at around 1600. Went back to base and went to my barracks and took a bite out of my burger, only to find that they got my order wrong. Went back to see if I could get it redone but they closed down due to the NEX closing at 1700. On top of that, it’s Thanksgiving Eve and I hav Duty on Thanksgiving Day. I understand that there was nothing they could do but they have gotten my order wrong too many times and this is the last straw. Never going again even if it is Burger Day.
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Zack C
Poor service. Lady working at the register is lazy and has a poor attitude. Got my order wrong too, i didn’t notice until I had already left.
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Destiny Linderman
Phone line doesn’t work and I got 4 kids chicken nugget meals, none of them had chicken nuggets. I know you guys were close to closing but seriously? How do you manage to miss 16 nuggets??? Going to have to go back out to McDonald’s so my kids can have dinner and spend extra money to make up for your mistake. Not happy.
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Robert Turner
I was in Norfolk for training and decided to try the spicy chicken meal at the Burger King in the Exchange mall. When I pulled out the spicy chicken it shriveled up and dry, not hot, and awful tasting. On top of that the fries were cold. They offered to replace and I declined. Why would I try that again. I didn’t ask for my money back I just let them know how bad it was and left. Cannot recommend this BK enough!
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