Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 27 reviews, the restaurant has received a rating of 2.8 stars. Price $
✔️ Takeout ✔️ No dine-in ✔️ No delivery
Address:
55 Frank B Murray St, Springfield, MA 01103
Phone: (413) 747-3919
Hours
| Monday
(Labor Day)
|
6 AM–5 PM
Hours might differ
|
| Tuesday | 6 AM–5 PM |
| Wednesday | 6 AM–5 PM |
| Thursday | 6 AM–5 PM |
| Friday | 6 AM–5 PM |
| Saturday | 6 AM–4 PM |
| Sunday | 6 AM–4 PM |
Menu
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Photo Gallery
Reviews
Susan Allen-Valverde
If i could go lower i would. The young clerk clearly does not like her job, NO CUSTOMER SERVICE SKILLS at this place. Beyond disappointed. Tells me what ive ordered at other places, they dont offer iced dark roast coffee,only hot..go at your own risk
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Kenneth Lambert
I went in yesterday to purchase 2)sausage egg and cheese on a Croissant the croissant’s were burnt and when i spoke up i got nothing but Attitude I will never go there again
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Christopher
The guy at the register in the afternoon was very rude. He was more interested in a website on his phone than waiting on the customer. People like that shouldn’t work there.
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Elliott Brewer
Went here on a Monday evening, in a rush because my bus was leaving. The girl behind the counter looked like she was the only one working there. Super cheery, very quick service. Made my night better. Same food as all Dunkins, but I appreciated her.
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Steven Rampello
Employee at the drive through was rushing my order and impatient when SHE messed it up. Then had the auditacity to yell at me when I mentioned she got my order wrong. Real classy folks there.
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Christina Jaspers
Friendly staff considering it’s Massachusetts, but hands down one of the worst coffees I’ve ever had. Idk how they get “no sugar” from “7 cream, 7 sugar” but then they wouldn’t fix it because of Covid and wouldn’t replace the coffee… So total waste unless you want no sugar and very little cream.
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Annie Rogers
The employees are extremely slow pace. No sure how you get “4 creams and 4 sugars” when I said 3 cream NO sugar, 5 times!
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Ralph Bartholomew
Staff at this Dunkin was rude and not trying to help never going to this one again
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Angelkitty 777
The employees are nice and welcoming. They work fast and make sure to give good service.
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Zach P.
Two stars because only two employees can actually make a coffee without messing up
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