Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 514 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
16857 US-280, Chelsea, AL 35043
Phone: (205) 678-3110
Social Profile:
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Reviews
Teakeyman
Been to this location a few times and when here the staff has been nothing but professional showing warmth and kindness when taking care of our orders. Today was no exception. The order came out in no time and we thoroughly enjoyed both our food and experience. You can get ice cream anywhere, but with gracious and kind staff it makes this experience truly unforgettable. I would highly recommend this place to anyone looking for a meal, or simply an ice cream treat. Thank you DQ!!
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Michele W
They seemed busy, but there weren’t very many customers. It took about five minutes before they had time to make our ice cream cones. Inside it was clean, there’s the ordering counter and then a separate pick up window. It has a self service soda machine. Plenty of tables inside and out. It did look like they needed to restock their cup and cone supplies at their ice cream machine in the back, and they were out of the fruity ice cream dip I was hoping to have. The drive through was backed up at the ordering kiosk, even though no cars were at the window. I’m guessing they are short staffed, or just lacking training and experience to keep things smoothly flowing. The ice cream is good, however, for a simple cone or sundae, I can save money by going across the street.
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Patricia Carden
There were 5 cars in the drive thru. So I went in. Two employees. Neither of which even acknowledged I was there. After 10 minutes another customer came in who had been in the drive thru. No one acknowledged her presence either. After 10 more minutes we both left. Only drive thru orders were being taken. Very disappointing. Whoever is managing this Dairy Queen leaves a lot to be desired. Maybe a change is needed.
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Pamela Britton
We ordered and waited for almost 20 minutes so we went to check on it and they gave our food to someone else and they didn’t say anything, just ate our food and ate what He didn’t order!
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James Basenberg
Terrible. Waited 45 min for a blizzard. Then the women tells me the machine is broken I watched 3 other people get Ice cream while they made me wait. A joke of a place . I know it’s hard to find workers but I will never go there again ever
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oscar alvarez (THE MARINE)
Happy tastes good . #sumertime #hotday
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Robert Brown
Was given a “freshly made” Blizzard at this location and told it had melted a little “because of the heat,” even though it’s an air conditioned building?
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Kelley Harper
Drive thru lady is very rude everything I go there!!!! She just seems to hate her job! Food is always great tho!
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Courtney Ross
Ordered a month ahead of time. Called to see if order was ready. They did not haven’t order. Said they could make me one in 30 minutes. Went I got It home it did not have any of the cookie dough balls in the icecream. Was a waste of 32
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Sheley White
I love how fast the service is here. The restrooms are clean and the restaurant is clean. Staff is nice and parking is convenient. I had a banana split and my husband did to. My kids both had a chocolate fudge sundae. I forgot to take pictures of the ice cream when we got it. But it was all delicious and they gave us plenty of napkins for a family of four. I have been coming and grabbing ice cream from here since opening day.
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