Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard. Based on 862 reviews, the restaurant has received a rating of 4.0 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
50 Massachusetts Ave NE, Washington, DC 20002
Phone: (202) 684-2428
Hours
| Monday
(Labor Day)
|
10 AM–8:30 PM
Hours might differ
|
| Tuesday | 10 AM–8:30 PM |
| Wednesday | 10 AM–8:30 PM |
| Thursday | 10 AM–8:30 PM |
| Friday | 10 AM–8:30 PM |
| Saturday | 10 AM–8:30 PM |
| Sunday | 10 AM–8:30 PM |
Menu
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Menu Photos
Photo Gallery
Reviews
Jake Camargo
After a long day of sightseeing during my recent first trip to Washington DC and being that i was completely exhausted from being in the heat, I needed to get something to eat while waiting for my train at Union Station. So that’s when I saw a Shake Shack at Union Station, and I immediately chose there to eat. And it definitely hit the spot. The bacon cheeseburger and spicy cheese fries were amazing!! It didn’t take long for the food to come out, and it definitely was fresh. I also got a shake, and that was definitely the cherry on top of everything. It was an oreo funnel cake shake, and wow, it was one of the best shakes I’ve ever had! The service was not bad. I came around closing time, and the employees were in closing mode, but they weren’t really rushing me. Out of all the fast food places that are at Union Station, I’m glad I chose Shake Shack.
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Travis Jones
Came in roughly about 7:54pm on my ticket to place order, I says on my paper DBL BACON CHS LTOP. I’m finally home from my trip I have a sandwich with no bacon, I’m more Unsatisfied Customer because I a restaurant manager. I was told you have great burgers I rolled the dice and took a chance and became extremely disappointed with food. I noticed the kitchen was enjoying themselves talking but as she said my name I asked if this is my order and she turned away more so interested in the conversation they had, something told me to look at the good but I trusted them eager to get home. I’m not sure if I would be coming back. Please people check your food, don’t trust the process.
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Kat
This location of Shake Shack is just like the others. The environment is moderately clean, and the staff is very helpful. However, you cannot order ahead at this location using the app, which was quite inefficient. Furthermore, they do not have a barcode scanner, which meant that we couldn’t use the gift card we had. Overall, it’s a good Shake Shack location, but has a downside in paying/ordering methods.
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Kris Promagan
Maybe it was because I was starving and wouldn’t be able to get food for the next three hours but this location was the best Shake Shack I’ve been too. My go to burger is the Shack Stack and it was perfect. The patty was nice and juicy and the mushroom was hot and gooey. The fries were piping and crispy and my strawberry shake really hit the spot. Definitely stop by before your journey.
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Stella Carrier
This past Saturday evening January 21 2023, I chose to order and consume some food from inside the Shake Shack location of union station metro of Washington DC (that is on Massachusetts avenue). I chose to have the shack stack ( an angus beef cheeseburger with “shack sauce” coupled with a crisp fried portobello mushroom with muenster and cheddar cheeses) lettuce tomato with cheese fries and a small rootbeer. The food was appetizing and was luckily given to me in a generous portion size for the price I paid, plus the employees I interacted with for ordering and receiving my food were polite.
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Clint
Juicy burger that hits your lips and explodes into a bomb of flavor best washed down with a cookies and cream shake. The peppers on the smoke shack are sneaky hot, at first they don’t taste like anything but their heat will surprise you. Great view inside the station too
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Ukvayat Hanak
One of the cheapest and best shakes in the DC area. And great burgers on top of it! Fries aren’t my thing but my fellow adventurers ate them up rather quickly. All left satisfied.
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vanclanfam
If you’re looking for a shake, come here. Best shakes we’ve ever had! Looking for a burger? Go somewhere else. Tasted like a very cheap fast food burger with a jacked up price. No bathroom or way to wash up before eating. Sticky tables. Gross water. Wish I’d gone somewhere else.
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Sarah Landry
The staff are unnecessarily RUDE. I found a hair in my fries that clearly did not belong to me. I brought the fries back and placed them on the counter, explaining that there was a hair in my fries and that it was not mine. The staff member with whom I was interacting did not respond but instead brusquely plopped a new box of fries in front of me. I picked up the new box, and another staff member who was not even part of the interaction rudely commanded me to throw the old box away. I was so taken aback that I did not immediately respond, so she commanded me to throw the box away again. I have never had someone in the service industry handle a situation like this in such a rude way. Maybe an apology for unsanitary food was too much to expect, but there was no reason to speak to me so disrespectfully. I was left with a bitter taste in my mouth and definitely will not be visiting a Shake Shack anytime soon.
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Ana Sofia Araiza
I loved eating at Union Station. The music inside shake shack was too loud so we went to eat in the tables outside the restaurant and it was nice. The cheese fries were below average but the burgers and the vegan chocolate shake amazing!!!!! The creamsicle was also really good!!
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