For Papa Johns Pizza in Dubuque, IA, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (563) 582-7272 for delivery or stop by Pennsylvania Ave for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 194 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Takeout ✔️ No-contact delivery
Address:
3301 Pennsylvania Ave Ste 102, Dubuque, IA 52001
Phone: (563) 582-7272
Hours
| Sunday | 10 AM–12 AM |
| Monday
(Labor Day)
|
10 AM–12 AM
Hours might differ
|
| Tuesday | 10 AM–12 AM |
| Wednesday | 10 AM–12 AM |
| Thursday | 10 AM–12 AM |
| Friday | 10 AM–1:45 AM |
| Saturday | 10 AM–1:45 AM |
Menu
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Photo Gallery
Reviews
Mandy Miller
When calling to order for delivery I specifically asked if I could have pizza delivered at a certain time and was told I could as close to the time as they could. It sounded like I was talking to someone at a call center and not the actual store. At the end of the call they said it would be 35-45 minutes and I asked again can it believed later (1 hour) and was told again it could be. I received the confirmation and it again said 45 minutes and it was delivered in a little over a half hour. If I had known it was going to be so far off the time I would have done pick up because I needed it at a certain time. That was the whole reason for confirming this could be done in the first place. Very displeased with the service.
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Marissa May
Ordered a pizza at 12am. After waiting for our delivery that was estimated to arrive in 38 minutes, at 1:11am, we called to check on the status of our order and she said “it is on its way” mind you the gps tracker showed the delivery car in the parking lot of papa johns the entire time. Finally around 1:45 am the pizza arrives and is ICE cold. It looks like it had been smashed and tossed around. Pizza sauce busted all over the box and all over the food. It was absolutely inedible. I call the restaurant to get a refund and their horribly unprofessional and disrespectful employee, Amanda, answers. After describing the situation, Amanda goes SILENT. Says nothing. I literally thought we lost connection and said “hello are you there” and she says “yes” I then ask her again for a refund and she proceeds to tell me “I don’t know what to tell you, maybe you should have done carry out instead” then tells me she’s not refunding me and hangs up on me. So after 2 hours of waiting, receiving inedible food, and being disrespected by the staff, I call back once again and this time someone much more pleasant answers. She informs me that she has been unable to get ahold of the driver who delivered our pizza for the last hour. She informs us that the driver had departed the store with our pizza an hour prior to our phone call and never returned. I am not sure what is going on here or who is running this establishment, but I would rather go hungry than to ever even consider ordering from this place ever again. Save your money, save your time and eat literally anywhere else but here.
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Morpk
Pizza was mid, but that’s every papa John’s. The customer service was super weird though. I walked in for my carry out order and I saw two people making pizzas who didn’t say a word to me. I stood there in silence for 3 mins getting awkward glances from the employees until I finally got the courage to say “hello can I pick up my carry out order” nobody responded, so I said “helloooo” and the mean lady told me “give me a minute”. Whatever though, at least the pizza was alright. Papa bless.
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Caprice Howard
So usually I don’t do any reviews but I order from here often and EVERY time I order food they rush my order, food looks none appealing at all! I always have to remind them to put my peppers with my pizza. They always forget my Soda as well! Today I ordered a XL pizza and omg it was terrible I called to complain because I always let them just continuously mess up my food and just deal with it or be out of money for something I never enjoy. They remade my order and when they arrived the guy asked for the other pizza back. Of course I didn’t want it but my son ate majority of the pizza. I think that was very unprofessional asking for something back that was already delivered when you guys aren’t gonna do anything but toss it.
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Ricardo
Friendly staff that surprisingly went above and beyond with my order instead of doing the basic level of service. Nice
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Malik McCrary
Fresh eggs and milk from a local Iowa farm used to make the pizza dough.
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The Crow’s Nest
Countless Pizza Parties for our Staff! We love barely being able to fit into our pants!
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Stephen Petsche
Wanna order a pizza at midnight and get it around 3am? Order a pizza from here! Wanna order food and people never answer the phone? Order from here! Want the delivery drivers to leave your order out in the cold and never tell you that they left it on the sidewalk outside your house so you dont get it until you check an hour later? Order from here 🙂
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Shelby Slade
Typically do not write bad reviews but our order tonight was messed up and this has not been the first time. Ordered a 30 piece buffalo chicken popper and it came plain but box said buffalo and ordered extra sauces on the side and like usual those did not come either. Called in about this and was told they did not find the chicken poppers on the order and they asked about our missing sauces right away. Was asked if we wanted this as store credit or redelivery and acted as if the redelivery was a inconvenience to them. They told us it would be over 45 minutes. Very displeased with how down hill they have gone.
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Shannon Huser
It was so cheeses it was so yummy
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