For Papa Johns Pizza in San Marcos, TX, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (512) 392-4422 for delivery or stop by E Hopkins St for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 235 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Takeout ✔️ No-contact delivery
Address:
216 E Hopkins St, San Marcos, TX 78666
Phone: (512) 392-4422
Hours
| Wednesday | 10 AM–12 AM |
| Thursday | 10 AM–12 AM |
| Friday | 10 AM–1 AM |
| Saturday | 10 AM–1 AM |
| Sunday | 10 AM–12 AM |
| Monday | 10 AM–12 AM |
| Tuesday | 10 AM–12 AM |
Menu
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Photo Gallery
Reviews
Max Meridius
I called in a delivery order Friday morning and was told that I should be able to get it by 6:45pm that same evening. Wrong.
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Cassandra Cunningham
All of our food arrived cold. The garlic bread sticks came plain. We were also missing all of our sauces. Wasted $52.. not eating any of this. I want a refund.
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Webb Branen
I ordered delivery. Delivery was timely. Food was good. Driver was friendly. No complaints.
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jeremy brady
So I understand that ordering a pizza on a Friday evening may take a while for delivery .. mine took 2.5 hours. I get it that people make mistakes. For example the delivery driver forgot my 2 liter and dipping sauces. That’s fine I’m not upset in the slightest. These things happen… BUT what absolutely infuriated me is when the delivery driver upon being informed that I have missing items says “oh hold on I’ll be right back”… walks away, gets in his car and leaves. Just leaves…no explanation, no “I’m sorry”… nothing… (this gets better) I then call the local papa johns. Hit the option the “speak to a manager” through their phone system then hold for about five minutes to then have someone answer the call, say “we closed” and then immediately hang up on me…wow, just WOW!! absolutely the worst papa Johns experience ever. After looking up their reviews from other folks this seems to be pretty par for the course at this location at least. John Schnatter might have been a right wing nut bag, but at least there was some customer service quality on his watch.
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Diamond Chanel
TERRIBLE CUSTOMER SERVICE & FOOD POISONING
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Maureen Mohl
Do not believe the person taking your order for delivery when they tell you 24 to 34 minutes!!!!
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Yadira Pecina
I had the worst experience this evening. This location was unprofessional, and completely disregarded me as a customer. I understand that they are busy and short staff, I will and did not hold that agains them. I ordered my pizza on the app, my order was EXTREMELY delayed and no notification or heads up was given. Once it was delivered, it was left on my front door and once again no notification or heads up was given. I find my pizza 10-15 min later, of course cold… Once I opened the box I notice not only is it cold, it’s also wrong! I usually do not complain and only write positive reviews but that was just bad all around. I called Papa Johns to let them know and all they could do was make excuses, not once did they take any responsibility.The manager then said he could refund the incorrect pizza only (which was fine by me) but then put me on hold and forgot about me. 22 minutes later my husband called and tore him a new one, it was then that the refund for the one pizza was issued. I gave one star because we were able to at least eat one pizza.
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MagickP00dle
DO NOT order from this location if you expect to actually get food. The last time I ordered was nearly 4 months ago and they delivered to the wrong address. When I tried to get the order replaced I was accused of lying about not recieving my food. We have a ring camera. No one ever approached our door. Tonight we decided to order and there was a 30-40 minute wait time. It has been nearly 2 hours and we have not received our food. The tracker has said the order has been in preparation the entire time. I’ve currently been on hold trying to cancel my order for over 30 minutes and they close in 20 minutes, so I can only assume they’re ignoring their phone until they close. Order Gumbys instead, they’re food is fantastic and they actually answer the phone if there’s an issue with an order.
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Brandon Navas
Missing item on my delivery order. Attempted to contact the store for over 30min to resolve the issue and never got to talk to anybody in the store. Customer service just transfers you to the store that doesn’t pick up the phone. I use to love Papa john’s and now have no intentions on using them again.
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Mckree Martin
I would give this store 0 stars if it was possible. Seriously ordered pizza and its been over 2 hours for delivery when online it said 35-45 min. Tried calling the store over 10 times and sat on hold each time until the call disconnected. THIS IS ABSOLUTELY ABSURD. If you cant get my pizza here on time, fine. BUT answer the phone so I can at least cancel the order.
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