Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 193 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
35155 E Michigan Ave, Wayne, MI 48184
Phone: (734) 722-1430
Hours
| Monday
(Labor Day)
|
11 AM–9 PM
Hours might differ
|
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
Reviews
Regina Beard
First time dining at Jimmy John’s, and received a sandwich that was hard like a brick spoke with manager and he said they were not baking any more bread. Until later. I asked him to fill the sandwich. He said he was aware of the sandwich so I asked for a refund and he gave me a refund with no apology.
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P G
If I could leave a review and do 0 stars I would. Took over an hour to get to us. When I called, all employees were rude. Like unbelievably rude. And hung up on me. Then left me on hold when I called back and asked for the managers name. All I wanted was for someone to handle the situation. This is the 3rd time I have had issues and they were never resolved. I will never order from Jimmy Johns ever.
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Danialle Bury
I ordered for lunch. After an hour, it was still not out for delivery. I called and they told me they had no idea when it would be delivered. I ultimately just asked for a refund.
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Hayden Derr
My subs are never correct. I’m like 1 for 4 for on getting Jimmy peppers. I wish their corporate office would implement training and do secret shoppers.
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Cursed
There’s never anyone eating or in line there when I go. Food is always good.
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Cathy Lawson
I do love JJ’s, we order from there at least once a week, twice if I’m lucky. But I wish I could get it delivered from a different store. I have no issues with the drivers, i always give them a good tip no matter when they show up, it’s the store I have issues with. The only variation I make to my order is less onions, some days I get what tastes like an onion sandwich. They forget items and act annoyed when I call and say YES I want it, it’s part of my lunch. Today my sandwich has mayonnaise on it, it’s an Italian sandwich I don’t want mayonnaise on it. So I called the store and was told I could come there and get another one or they’d put me down for a free one next time. I said thanks I guess I don’t get lunch today.
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Stacy Dennis
Walked in. Girl at the counter didn’t greet anyone. She was too busy having a personal conversation with a random girl standing there. Didn’t ask for my order. So I just started talking. She couldn’t ring up my basic sandwich… #2 no tomatoes add cheese correctly. My sub was wrong like usual. They weren’t busy at all. She just couldn’t do her job at all. Ridiculous.
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Ann Knust
The staff are friendly and personable; the service is fast and the food is great! Happy to have them in Wayne!
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Ethel Copeland-Benson
Came to this location because the terrible service I received at the other location In westland. I called first because I didn’t want to make a dry run. I called the young man was very pleasant and took my order and asked asked would I like to pay before getting there I said yes and getting ready to proceed to get my card the young man then asked was I driving I said yes.the young man then stated I could just wait until I git there and my order was ready when I arrived. I would just like to say. MARCUS and the Jimmy John crew on Michigan Are Rock.!!!
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Scott S
The quality at this location has really slipped lately. The subs are poorly put together, and the meats, cheeses, lettuce, onions and peppers all seem to be rather skimpy too. The past 5 visits in the past couple of months have really disappointed me. I had to delete my previous 5 star review so that I could update to the new normal here.
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