Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. Based on 122 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
9660 Liberia Ave, Manassas, VA 20110
Phone: (571) 364-8251
Social Profile: 
Hours
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
Menu
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Reviews
Jordan Roberts
First time having firehouse and it’s FIRE Jimena knows how to make great sandwich! I highly recommend!
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Devon NRG
I went here 20 minutes before they were closing and I could tell they were ready to go home. They still gave me the best service and let me eat inside. Great spot with great staff.
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Monet Howell
First they made my order wrong. When I went back for them to make it again they put it on the wrong bread and did not add mayo…… I swear I tried to eat it but it was so dry and disgusting I turned around immediately and got a refund. This was my lunch break and I wasted almost 35 minutes waiting for my food to be cooked properly I will never waste my time at this location again.
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Kidd Kmart
I came here yesterday and the line was somewhat long at my arrival, but when I got up to order the staff were so friendly and got my order correct. This experience was so lovely being my first time ordering here. Would definitely recommend going here!
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Kelvin Bates
As many times as I’ve went here, the service has always been GREAT! Until last night, there’s never been an issue. I came in around 8:25, I could see they were cleaning up a little, so I asked, “are you guys still open?” I was welcomed to come in by the 2 short haired girls. I told them I wasn’t sure of what I wanted and to give me a minute… During that time, a young females w/ long, braided hair and glasses came from the back and just started staring at me. A minute later she asked if I was there for a pick up order, which I told her I wasn’t. She then proceeded to look at me as if she was confused to what I was doing… So, I started feeling like her tone, body language, demeanor and everything was just off… I asked her if they were closing, which she replied yeah in 30 minutes. She proceeds to mop and start to make heavy sighs as if I’m standing in her way… I tried moving out of her way, you can see it on camera, to her basically asking me to move from an area she didn’t strike with the mop… I could tell that her attitude had her co-workers on edge. I’m not sure who’s managing that place but something’s gotta be done about her bad attitude toward customers. She had no idea I had already spoken to her co-workers about if they were closed or not, or about giving me a minute to place my order.
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Christopher Perron
The young lady working was using the same gloves to make food as she was to take orders, handle cash, and text on her phone (while taking my order so not very good custom service). If you care at all about a clean food line without second hand feces from her phone on your food I would not recommend eating here.
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Todd Fontaine
Went there yesterday for lunch at 1245. Ordered right away but it took over 20 minutes to get my food. Ordered the medium cheddar and beef brisket and it had 3 thin slices of brisket on it and one slice of cheddar. I basically ate a brisket flavored bread sandwich. Not worth the $10 I paid at all and that was just the sandwich not a combo. Won’t be going back to this or any other Firehouse Subs to pay high prices for tiny portions and slow service.
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Matthew Zackschewski
This review is solely based on the customer service I experienced when I attempted to order a sandwich from this establishment. When I arrived today, I only observed two others in the establishment, one waiting for an order he just placed and one who entered behind me, trying to pick up an online order. When I arrived, I made eye contact with pretty much everyone behind the counter but was not greeted or even waved at. I noticed that the lady who entered behind me was greeted when she entered but she was also complaining because her online order, which notified her that it was completed, was actually not complete and she would have to wait longer for her order to be fulfilled. I gave the staff the benefit of the doubt and waited about 5 minutes at the cash register. After not even being recognized by any staff, I decided that my patronage was better spent at Qdoba a few doors down. I typically enjoy Firehouse Subs and have frequented their establishments in Centreville and Herndon. I appreciate the work they do for the community as well. However, when I splurge and decide to eat out, I don’t expect to be ignored. The standards at this establishment need to be raised. My hope is that this review is read by management and appropriate action is taken to train their staff on customer service. It seems I wasn’t the only customer there today that was unsatisfied.
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JB
Called in a 10 sub order. Was initially told that I could not assign names to each individual sub. Repeated my order 8 times to the kid on the phone and each time he got it wrong. I demanded to speak to a manager. He placed me on hold then hung up on me. I called back and he told me that “there is no manager”. I doubt that this kid could pass an eye exam plus he was really rude after I called back. But reading the reviews afterwards “the rude experience “ seems to be this establishments trademark ? If I could assign negative stars I would. I called jersey mikes and spent $108.19 don’t waste your time here …..BYE FELICIA !
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Devra Kann
Excellent. I had the “Hero” and my husband had the NY Steamer. Best subs around. Very tasty, Excellent meats, plenty of the extras on the sub too. Very filling great value.
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