Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 608 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
2566 Cobbs Ford Rd, Prattville, AL 36066
Phone: (334) 285-0040
Hours
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday
(Labor Day)
|
10:45 AM–10 PM
Hours might differ
|
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
Photo Gallery
Reviews
T-wey
A lot of talkative workers. It’s a chipotle, so the quality at pretty much all of them are very similar. The inflation still hits everything, $10 for a chicken burrito, and for the first time, I got told more cheese would have cost more. I still feel like each location loads you up with rice since it’s incredibly cheap just to make you feel like you got a better deal.
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The Coffee Guy
I’ve been here 3 times in the last month and it’s always dirty. It’s not busy and they never have any lemonade or agua fresca drinks. The staff doesn’t seem like they care about the business which most likely means there’s poor management.
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Yvonne Pope
First time ever going to Chipotle in Prattville AL.
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Veilside
I’ve worked for Chipotle for 3 years and obviously, during that time, worked every single position. I came to this store on 08/21/23, 40 minutes before they closed at 10 pm. They were out of steak, so I told the skinny white guy I would wait since it only takes 3-5 minutes to cook. I took my seat, and the guy just turned around and started preclosing again. So I thought maybe if I wait in line, he’ll actually do his job.
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James Ward
Food was great. I have always enjoyed this location, but today the eating area was an absolute mess. Food all over the floor and tables, every trash can overflowing. Most of the staff was helpful, but there was at least one that just didn’t seem to care to be there at all, who was working on the line, and was just miserable and not helpful at all.
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Definately Not Pro
My main complaint is that there was loud music playing and the person ringing people up is super soft spoken. Couldn’t hear or understand a word she said. Either turn off the music or change who rings people up. Other than that food taste good.
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Aaron Tillman (Elijah’s Nerf Scorcher)
I Love Chipotle and eat Chipotle regularly. However, in 20 years of eating at chipotle across the country, This is by far the worst store. My review is not about a singular visit but collective visits over 2 years. You might ask why I periodically go back and it is because I do not want to make the hour round trip drive to of the other side of Montgomery but I might just have to. I have tried to talk to the store manager Eric Andrews many times but he has never been available and I’ve been unsuccessful at contacting him as he has all of his contact information going straight to the main franchise. So disappointing. I recommend eating else where. For those that provided this store a good review, they do not know what they are missing from other chipotle stores.
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William Taylor
Food was good. Was not asked if I wanted anything to drink so I thought drinks were included in the price. There were no cups at the drink station so I had to get back in line to buy a drink. Menu board does not mention drinks were you order your meal. One person bathroom so you might have to wait for that if someone ahead of you is taking their time. Portions were generous so I got my fill.
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Michael Mears
Ok I normally like this place but to me they have bad management. I mean how can you be out of steak at the very beginning of lunch to me unacceptable! Then to top it off they wouldn’t take my cash if my son wasn’t with me we would not have been able to buy our lunch there cuz I forgot my wallet at home that day. I mean how the heck can you not accept cash. Poor poor poor
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Adam Vogelmeier
I go here every week day after I leave the gym. A lot of days it is great. Then about once a week the rice will be hard and crunchy. Last night they were out of steak. Tonight they were out of steak,chips, red salsa and white rice. The rice was hard for the second day in a row. Very disappointed.
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