Noodles, spring rolls & other familiar Chinese bites doled out in easygoing surrounds. Based on 227 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Takeout ✔️ No dine-in ✔️ No delivery
Address:
1025 East-West Connector SUITE 390, Austell, GA 30106
Phone: (678) 213-5688
Hours
| Sunday | 12–9 PM |
| Monday
(Labor Day)
|
11 AM–9 PM
Hours might differ
|
| Tuesday | Closed |
| Wednesday | 11 AM–9:30 PM |
| Thursday | 11 AM–9:30 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
Menu
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Photo Gallery
Reviews
Anita Green
I have been a customer of Green Lotus since 2015. The cashier was never that friendly but I ignored his attitude because the food was good. On Monday June 26, 2023 I ordered my standard dish, Chicken Egg Foo Young. My take-out order consisted of 3 nice size patties, however there was NO chicken in the patties. Since the restaurant is closed on Tuesday, I brought my uneaten portion of the patties back to the restaurant on Wednesday. I assumed the chef mixed up my order and forgot to put the chicken in the patties. The unfriendly clerk refused to hear my complaint and insisted there was chicken present, but it was not chicken. It looked like a chunk of egg. Then the clerk asked for my phone number to confirm that I had actually placed the order. Well he found it and I found this ploy insulting, I would not bring food back to an establishment that I didn’t buy from. The clerk then questioned my loyalty, and said his records indicate, I had not been in the restaurant since 2020, so I am “NOT” a loyal customer. I couldn’t believe this type of scrutiny over a $13.95 Chicken Egg Foo Young dinner. I ordered take-out religiously during and post pandemic and I know he knows my face. By the way, the dinner was originally $8.95 and now it’s $13.95. I am not complaining about the increase in price as I know since the pandemic, all goods and foods have increased. Bottom line, I was humiliated and not offered anything to remedy the situation. I am done with GREEN LOTUS. Poor customer service and BAD attitude. Please pay attention to your order. GREEN LOTUS doesn’t deserve to be in our community.
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K Kay
Service is 0 stars! Cashier has a horrible attitude. You can tell he dislikes his profession. Smells like hot garbage & SEWAGE in the dining area. Not sure how they received an “A” rating. There is no aroma of food in the entire facility. If so it is masked by the odor. Food is a 3/5 pretty decent. The sushi place a few doors to the left smelled better.
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Ade O
The food is consistently good. The food is perfectly seasoned and not oily. The vegetables are fresh. I have never received an inaccurate order.
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Big Dad
I called 18 times trying to place an order. No answer. I get here there’s no customers so I tell the guy at the counter I’ve been calling. He tells me what my number is and says yeah we didn’t answer ….. end of conversation. When I told him I wouldn’t return because of his rudeness he got really emotional. I think he was upset about his haircut or something.
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Kay Richardson
Update
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Ms. Smith
Ordered vegetable egg foo young. The vegetables were whole pieces about 3 inches long. It was more like a soggy veggie tempura. The gravy provided was not a gravy but more of dipping sauce. The fried rice was hard and the spring rolls were crispy on the outside but the inside was overcooked and mushy. I called to express my dissatisfaction and was offered no substitution or refund.
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Beverly Blay
If I had a choice, it would be NO stars, Jet Li with a cap on memorized my number from a previous call which he was rude to me because he was upset, based of up call he had received prior to me and the customers were rude to him, so he decided to take it out on me, being the next caller. Jet Li (owner) says he wouldn’t take my order when I went in the restaurant because he kept hanging up my calls, based of the fact that he was rude to me because of what a prior customer did…the customer is ALWAYS right, rude or not, so you can’t take it out on other customers, because someone was rude to you on the phone…TERRIBLE CUSTOMER SERVICE!
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Rosa Spencer
Garlic chicken. spicy. Kinda sweet. Crisp peppers and onions-yum. Mustard super hot – perfect. Spring rolls crispy.
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sirkenneth20
I ordered the sesame chicken & general Tso chicken chicken egg rolls veggie spring rolls & shrimp egg roll. The sesame chicken and general Tso chicken were surprisingly semi soft. the chicken breast used in the dishes were a bit dry but it was visibly more meat than batter which is better than most Chinese restaurants.
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Suzette Bailey
Very rude, called to place an order the guy answered & said what do you want. I went in & questioned the phone etiquette & his response was…is this the American Culture, “YOU PEOPLE” call & just place an order. What exactly are we supposed to do, if we’re calling to place an order? Ask about your family?! His response was that’s the American Culture! I’ve been patronizing this place for 2 years, but I’ll NEVER go back!
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