Based on 229 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
5213 Thompson Rd, Indianapolis, IN 46237
Phone: (317) 780-8080
Hours
| Sunday | 12–9:30 PM |
| Monday
(Labor Day)
|
Closed |
| Tuesday | 11 AM–9:30 PM |
| Wednesday | 11 AM–9:30 PM |
| Thursday | 11 AM–9:30 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
Menu
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Order and Reservations
Reservations: mybamboohousetogo.com
Reviews
Leah Bush
We went with the intention of eating there however they won’t let you do the lunch menu if you eat there. The floor was disgusting, looked like it hadn’t been cleaned in days. The chicken in the general TSO was so touch that we couldn’t chew it. The rice was cold and taste like soap. We will not be back and will discourage others from eating there.
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Beckett G-C
I was already disappointed when, way back before Covid, Bamboo House stopped doing delivery. But I still got take out from there occasionally. The food was always okay: not great, but not bad. However, tonight my friend and I decided to dine in, and while the food was still okay, it was in all other ways a VERY disappointing experience. Service was nearly non-existent, and it took forever to get our food. Drinks were available only as bottles–a glass with ice was not provided, much less water. Only plastic forks and spoons were available; not even a plastic knife, which meant cutting up the larger pieces of my sesame chicken was nearly impossible. The portions were about half of those that we would have gotten in take out, and the egg rolls seemed to be composed of nothing but shredded cabbage. They had no flavor at all. And there was a sign posted saying that menu prices were for cash only, and a charge of more than 3% was added for payment by card.
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Dudewhatiflike
The egg roll was inedible for some reason it just tasted old and stale. The rice looked like uncle ben’s with dried bits of over-salty pork cubes. The chicken was actually okay, but the seasame sauce really didn’t taste like any I’ve ever tried, it was really salty with almost no sweetness. The crab rangoons were decent, but the sweet and sour sauce they came with was at least 60 percent pineapple sauce. Overall, I’m sad to say I’m left with an empty belly and an aching heart.
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Haley Mader
The first time I ordered the food was excellent, I ordered 2 more times and both times the food was not correct and did not have a good taste . We specifically said how we wanted the food multiple times and still wasn’t correct . When we called and asked why, they replied . “We forgot to put it on there” & then “we don’t have spicy today”
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Taylor
I called in my lunch order picked it up in fifteen minutes everything was hot fresh and delicious. I like the containers and the soup portion size w the lunch combo!
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Mayday3737
I ordered A bunch of food from here and my family all took like 3 bites and couldn’t eat what they got. We all got lunch specials and the chicken was gross and rubbery. This is the kind of place that makes you question what kind of meat you got. I didn’t feel like anything was appetizing at all. Big oof
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Billydakid612
Great food, however they have young children working with the food and customers. There was a young girl between the age of 10 and 12 who took my payment, sneezed on my credit card and handed it right back. I asked for extra soy sauce and the young girl rolled her eyes and slammed my food down on the counter in front of me. Is this breaking child labor laws? Also since covid i prefer to not have my credit card sneezed on without sanitation. There shouldn’t be a young child being rude handing out food without proper sanitation.
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Lindsey Hartell
Super disappointed. My husband and I have spent hundreds of dollars so far on honey chicken no broccoli with white rice and noodles and normally don’t have a problem. I started the call after a long hold and could barely hear front desk girl taking our order. I told her honey chicken twice and then my 3 year old daughter was about to fall so I handed my husband the phone and he confirmed the order with her. Apparently a miscommunication happened and we received orange chicken. When I called to say it was the wrong chicken, the lady very rudely said my husband confirmed her saying it was orange although we don’t like that type. When I asked politely if we can have the original order we wanted and if we could pick up the honey chicken instead she kept arguing with me telling me it’s our fault and very angry stating she said it was orange AND THEN HUNG UP ON ME! Well I’m sorry, clearly there is a communication barrier here. Regardless, if you’re wanting to keep happy customers arguing and hanging up with them isn’t a good way to keep business. My husband and I have been supporting your restaurant for years and have never complained before. We clearly didn’t want the orange chicken and didn’t appreciate the bad customer service. We will find another restaurant with good honey chicken and better, more friendly, customer service! Thank you!
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Scott Lewis
Always friendly. Always fast. Always hot. Doesnt get any better than this.
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Glory hearn
They are extremely rude! I ordered my food delivery and it got to me and was the wrong order after I confirm my order with the woman twice. She was extremely rude and rush me off the phone and even hung up on me before even taking my card information. And when I call back about my order being wrong I was told that I couldn’t get a refund or my order fixed unless I brought mcdelivery order to them. Then the manager proceeded to hang up on me. This was extremely unprofessional and I’ve never don’t. This was extremely unprofessional and I’ve never dealt with anything like this before. In the chicken was dry!!!
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