Counter-serve Mexican chain doles out a range of traditional eats in a compact, no-frills interior. Based on 243 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
4750 Almaden Expy, San Jose, CA 95118
Phone: (408) 448-7180
Hours
| Friday | 9 AM–9 PM |
| Saturday | 9 AM–9 PM |
| Sunday | 9 AM–8 PM |
| Monday
(Labor Day)
|
9 AM–8 PM
Hours might differ
|
| Tuesday | 9 AM–8 PM |
| Wednesday | 9 AM–8 PM |
| Thursday | 9 AM–9 PM |
Menu
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Menu Photos
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Reviews
Seerat Chhabra
We ordered veggie enchiladas, fish burrito bowl, veggie burrito. Everything was delicious and worth the price. We got our order in 15-20 mins.
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T W
Stopped in for a quick bite to eat. Great local Mexican restaurant. We, my son and I had breakfast burritos. Mine was a simple chorizo and egg. I’m not sure what he had. He said all the flavors were really great. They have a classic salsa bar. The interior of the restaurant is a little dated but clean and presentable. We would definitely go back.
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M Kim
Mmm. I love Burrito Factory. I’ve ordered burritos, tacos, enchiladas, tamales…on different trips of course. Their fresh salsa bar is so yummy too
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Steven School Alchemy
I like the super burrito. Good location. Price is fair. Decent size portions. Fast service.
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Art S
Disappointing at best. Hard to believe that you can find Mexican food with no flavor. However this place nailed it! At least for all the wrong reasons including the most bland chicken and guacamole I have tasted in a very long time. Chicken taste like straight-up grease with no salt or seasoning to help. As you can see I neglected to eat majority of the chicken, and that’s not just due to the lack of flavor but the nasty chewy greasy consistency. Either they have no idea how to grill a chicken this meet is sub par to put it lightly. I despise shredded chicken quesadillas as I truly believe that a quesadilla should always have grilled meat regardless of beef. in this case I would take a watered-down dripping soppy shredded chicken quesadilla happily over this.
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kimmy chill
I love this place ❤️ I always come here for they’re carne asada fries it’s the Bomb … I wish they Had a burrito factory Down in the North Bay
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O HB
This is one of my favorite places to eat at. Today unfortunately I was not happy with my meal. I ordered their menudo for the first time and was not pleased with it. There was no flavor at all, it just wasn’t the best menudo I’ve had in my opinion. **if you want great menudo go to EL MEJOR MEXICAN DELI @ seven tress blvd**
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Lori Baumgartner
How hard is it to give me what I ordered? I clearly stated NO cilantro and my burrito was full of it!!! I called to complain but all they could say was they were sorry, no refund offered or anything. Do I really have to open the burrito in front of them every time I order food?! Ridiculous!
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Jose Villarreal
Service was great. The guy taking the food orders was very nice and provided great service. I ordered a carne asada burrito. It tasted great, but they were stingy with the meat and had a bit too much rice. The meat had a great flavor, I just wish they would have added more.
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vanessa toa-mendoza
My husband and I would come here a few times and the food was great except for the last 2 times. The very last time was last night. The server and cashier Margarita seemed irritated once we got to the front to order. Yawning and rolling her eyes and such but I just assumed she had a long day. We ordered I paid with card and put ($0 for tip since I usually give cash) sat down and waited for our food. The steak on my enchilada suiza plate smelled and tasted bad so I left it, my husband and our 2 friends ordered regular negra micheladas with shrimp and a shrimp cocktail. The shrimp unfortunatley smelled and tasted as fishy as the last time we came and it upset their appetites. Mind you They received their micheladas but they were Mega not regular so much bigger than expected with the wrong beer plus it was warm. We ate what we could stomach and left the rest. I didnt leave a tip because service was terrible on all ends. Now this lady didnt do much of anything as a server and me being a former server theres a lot that comes with customer service which Margarita doesnt seem to ever have when we come in. She is always irritable looking and doesnt care too much for what she does and it shows in her work ethic. Now the last straw was that in the morning I woke up and checked my account and instead of $58.50 she gave herself a 20% tip =$11.70 after I knew I wrote 0 in the tip section so total was $70.20. I called to speak with a manager but he isnt in till 2pm so I will be calling back. Unfortunately we probably wont be returning to this location.
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