Fast-food chain serving up fried chicken, plus catfish, hushpuppies & desserts. Based on 341 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
2720 Main St, Frisco, TX 75034
Phone: (469) 888-4391
Hours
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
Menu
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Photo Gallery
Reviews
Debria Seabrook
So I haven’t been at this location for 8 mths because of my last experience. Gave them another chance! OMG! They are already high, but then you had the nerve to put over baked and almost burnt rolls! To be honest, I don’t think the owner cares about the reviews because the reviews are consistent, but no change! Sad! Won’t be back!
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Matt Marcom
Place is great. I’ve been going to chicken express for 30 plus years. But this one charges for any dipping sauce. All locations give you some with any meal. This one says $$ for extra. Well I did not get any and they want me to pay extra for something that’s included..
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keydra white
I have never received more horrible in my life! I drove all the way home just to find out my drinks were wrong and that my order was partially wrong as well. I expressed to the very nice young men that were assisting me at the drive through that I was not satisfied what I received. Instead of the manager taking ownership like an outstanding leader would do, she was reluctant to interact with me at first and when she finally did, it was an extremely unpleasant experience. I truly regret giving my money, time, and energy to this establishment. I am very familiar with how management works considering that I have been in management for over 10 years. I am extremely disappointed and embarrassed due to the fact that I spoke so highly of the chicken express brand to someone who accompanied me on this visit. I will never visit this location again if any other at all !
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Krishna Bhaskar
This is the worst Chicken Express you can go to. Terrible employees. They charge extra 3.5% for credit card transactions. Tacky paper sign on drive through window talking about they charge extra for sauces. Yes, they can’t give you more than a couple of hot sauce or honey packs with your $16 meal and on top of that, food is often cold. Simply horrible.
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Cruz
Every time I order here for some spicy chicken tenders they always put in the regular and this time was literally the 4th time this happens. Sometimes want to give the place a chance but this time not only was it the wrong tenders and gravy was All over the box smh
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Rosa soto
Thank you for such the sweet note, and satisfied this pregnant ladies hot sauce craving ❤️ Super sweet.
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M Reed
Have to say I had the “manager special” – 2 chicken breasts, fries and drink… it was gross… didn’t even feed to the dogs. I had them before and it was good… that’s why they get 3 stars… but never get the special
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Josh Wilson
*DECEPTIVE BUSINESS PRACTICE*
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duante houston
My chicken was stall they refused to give me a refund or remake my order! They’re rude, when I asked to speak to a manager they kept just passing the phone around. Nasty food and nasty service. DO NOT RECOMMEND!!
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Texas Jasmin
Tonight the drive through clerk was rude and yes we were placing a large order at 930…20 pieces of chicken. She told us we could not so we ended up with 10 pieces…their loss. At the window she rudely threw the sack into the car. Once home I called a manager to complain and she was NO help. Olga is her name I think. As we were speaking I opened my box to find all pieces burnt. I will continue to go back to Custer and Eldorado location where food and service is better, but I will be petty and dramatic and share this story with EVERYONE I meet in life. It’s a pandemic, I have time on my hands. I have pics to prove it.
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