We are bringing a NEW Chik to town that’s thicker, juicier and more delicious with every bite. Krystal is featuring the new and improved Chik which has tender white-meat chicken breast fried to golden, crispy perfection. The new Chik lineup will be available for a limited time at all of the nearly 300 Krystal restaurants at any time of day, whether the cravings hit you in the morning, midday, or even late night. Come get yours NOW!
Longtime fast-food chain serving square burgers on steamed buns, plus breakfast items & kids’ meals. Based on 772 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery

Address:
24787 John T Reid Pkwy, Scottsboro, AL 35768
Phone: (256) 218-3006
Website:
Hours
| Thursday |
6 AM–12 AM |
| Friday |
6 AM–12 AM |
| Saturday |
6 AM–12 AM |
| Sunday |
6 AM–12 AM |
| Monday
(Labor Day)
|
6 AM–12 AM
Hours might differ
|
| Tuesday |
6 AM–12 AM |
| Wednesday |
6 AM–12 AM |
Menu
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Photo Gallery
Reviews
Mark Frazier
Used the drive thru and the wait was reasonable.. service was good and everything tasted delicious when we got home.. no complaints here..
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Deanna Lucky
I prefer mustard on my Krystal’s and this did not seem to have any. However, the people that worked there were working very short and still had a good attitude. Kudos to you guys! Thank you! ♥️
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Jaiden Sartin
Little girl at the window was rude and tried to charge me for a mistake they messed up on. If you’re going to run a drive-thru window you need to learn to deal with customers with a good attitude. Had to tell her 3 different times my drink was wrong and still didn’t get what I ordered in the first place. Kathy was the only kind person, so a big thank you to her.
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Jacky
Order was not right even after confirming 2 times. Lobby closed. Signs everywhere saying no one wants to work. Wait time was normal. Food was still good
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Traci Pike
They were short staffed but had a notice at drive-thru so that you could wait or not. In spite of long lines the staff was nice. The food was fresh and good.
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Jessica Olinger
They messed up my order and then acting like it was my fault bc they didn’t hear me say plain but they heard the other request I had. The fries just aren’t good like they used to be anymore and they have changed the chicks and it’s just not good chicken. They should have left everything alone. There prices are also outrageous
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Angelique Colburn
The GM Samantha feels it is ok to be rude and hateful to customers when they raise concerns. An employee named Joyce was extremely nice and even told the GM that she was being rude and to stop. She was very nice, but this store seriously needs to find a new GM. Samantha even rang our orders up wrong and that was why we were asking questions about our totals.
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Robert Gardner
Wouldn’t really want to eat here ever again.. order was after I said no onions on my burgers and French fries was old and soggy. Service was good but the food was awful.
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Tara
Lobby is always closed. We stopped in Sunday for a few Krystals with cheese and got cold sandwiches and fries. They desperately need to clean their Co2 lines because the fountain soda tasted terrible! Service could be improved with a little customer service training but it’s on par for customer service in Scottsboro.
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Bob Colgan
Drive thru only. Long wait. The Sunriser was charred and dry from being under a heart lamp for too long. They have gone up quite a bit on prices. But I still get a hankering for Krystal now and again. In all fairness, I recognize there is still a labor shortage for this industry in this area and the inflationary pressures are not of their making. I will be back.
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