Dairy Queen Grill & Chill Menu – Springfield, TN

Type : Fast food restaurant

Location : Springfield, TN

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 405 reviews, the restaurant has received a rating of 3.8 stars. Price $

✔️ Dine-in ✔️ Drive-through ✔️ Delivery

Dairy Queen Grill & Chill 37172

Address:
2540 Memorial Blvd, Springfield, TN 37172

Phone: (615) 384-7444

Website:

Photo Gallery

Reviews

L F
See picture, this is what your chicken sandwich will be and it’s dry. This is how you loose customers! This is not worth what I paid. Will not be back. I want to see the lettuce in my sandwich, I want a chicken patty and sauce and a piece of tomato that is bigger than a pickle slice. Skimping your customers looses your customers, maybe that is why at 12:30 in the afternoon, I was your only customer. Well, you lost another one.

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Brian Adams
Just had a strawberry new York cheese cake blizzard. It was good especially on a hot day like today. It was expensive but part of the cost is supposed to be donated to children’s network for research so it was worth it.

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Tommy Webb
Had a bad time once in Springfield. Drive thru person got order wrong , I drove home and found food was wrong. Called them back and she said bring it back , four miles to get right things

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BruceAmanda Stuart
Today (1-4-23), they were unable to sell Burgers for some reason, and they let us know up front before placing any order. This helped us to change our menu picks before ordering. It seemed short staffed, but the service was still quick.

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Debra Dobis
I have put this review off for many visits, but today is not the day. What in the world is happening with the ice cream! They haven’t been turning our blizzards upside down in front of us for a minute now. The ice cream is half melted and gets all over the car! So disappointing! Fix it DQ!

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Lorri Owings
Stopped in ordered 2 meals we received drinks, cheeseburgers, but never got our onion rings. How the hell does that happen? Ate our cheeseburgers and still never received onion rings.

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Patrick Gliwa
Very slow service due to short staffed. Never have chocolate ice cream somehow. Whether it’s 10 people in the drive thru or just you, it still takes 20+ minutes to get your food

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Trisha Darling
So we go get 2 medium twist cones Sunday evening only to be met with ignorance. We were not told at the speaker they were out of chocolate ice cream…..had we been told that fine, no problem. We then get to the window and it takes awhile but finally the lady hands us one chocolate dipped cone. My boyfriend says, ummm we ordered two twist cones not chocolate dipped. The lady takes the one cone back inside and with her back turned to us says to the next lady that comes up with another chocolate dipped cone something (who knows as the window is shut), she then rolls her eyes and grabbed the other cone and hands them both out to us. My boyfriend says once again, we ordered twist cones. She says we don’t have chocolate ice cream and hands them to us and shuts the window. A more appropriate response to this whole situation SHOULD have been to let your customers know at the speaker what you don’t have when they order. If you missed that opportunity, then you ask the customer at the window if they would be open to a vanilla cone dipped in chocolate or offer their money back since you already collected it. Also the young lady who collected the money struggled to count the bills and change (which is even more sad). Dairy Queen you need to re-teach your employees proper customer service!!!!!!

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Brittany Thomas
I love the app with rewards. It makes it so much more affordable when you have a large family. I wish there was a way to use multiple items when you earn the points like other places. Service was great and so was the food.

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Ian Swinea
Terrible. Went inside. Ordered a chicken finger basket with gravy. Gravy was watery, not good. Ordered 2 blizzards, the girl didn’t even flip them upside down she kinda flicked her wrists barely. Got to the car to eat said blizzards and there’s 1/4 the amount of toppings that should be in there. People don’t care about their job and it shows in the food they prepare for you. $21 for trash. Would not recommend this place to anyone. Springfields location is horrible

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