Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 210 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
1191 Main St, West Concord, MA 01742
Phone: (978) 287-4100
Hours
| Monday
(Labor Day)
|
4:30 AM–7 PM
Hours might differ
|
| Tuesday | 4:30 AM–7 PM |
| Wednesday | 4:30 AM–7 PM |
| Thursday | 4:30 AM–7 PM |
| Friday | 4:30 AM–7 PM |
| Saturday | 4:30 AM–7 PM |
| Sunday | 6 AM–7 PM |
Menu
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Photo Gallery
Reviews
Nathaniel Worthley
Staff is always super friendly. If you eat at Dunkin a lot in New England you know not all Dunkin are the same. Somehow certain ones always have better coffee and better food. Well this is one of those Dunkin’s. Food is always great, the coffee is always fresh and again the staff are fantastic.
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Randy Snow
Great experience also excellent atmosphere and great employees.
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Emoney Flex
Went to Dunkin DONUTS for some DONUTS, but they only had a few varieties in stock at 11am on Saturday. How you not have DONUTS at Dunking DONUTS?!
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Megan Bilodeau
A different Dunkin made my drink without the syrup, so I stopped at this location to see if they could just add a couple pumps to my drink. They made me a whole new drink and would not let me pay. Very, very kind of them.
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Juni
Whoever runs this place decided one employee was enough. Had to wait behind someone else that was waiting who knows how long because the employee was in the bathroom. Understandable, we all have to use the bathroom at some point, so it’s not really his fault. But it’s the fault of whoever made the stupid decision to have a single employee.
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J Fraser
A coffee order messed up (not their fault the machine) called and they were very nice about it. Immediately asked me to come back to rectify but couldn’t make it till the next day. They gladly gave me a free cup !
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Beverly Tomyl
Who doesn’t love DD, this one is West Concord was really clean and not too overly busy when I was there earlier today. Margie, is their best employee.
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Amber Savoy
Worst dunks I’ve been to. Honestly, worst chain “restaurant” I’ve ever been to. I live within a 5 minute walk of this store and used to mobile order the same thing every weekday. Without fail, something is made wrong everyday, most often my coffee, sometimes my sandwich. Just a hazelnut swirl with cream, not complicated. Not to mention it is literally printed on the sticker on the cup, but they either put in the shot instead of swirl or nothing at all. Today I went back after 4 weeks of Starbucks. I changed things up to make it easier for them. Just a strawberry refresher, mobile ordered. Got there, took the drink from the rack, took a sip and it was peach. When I told them it isn’t what I ordered, they told me they were out of strawberry so they made that. What if I was allergic? I asked them just to make my hazelnut swirl with cream instead and guess what. They made it wrong. Never again.
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James Pappas
Asked for a medium iced with 1 cream only. Came out looking like milk with a little coffee. I didn’t bother asking them to redo it.
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John Reid
The staff was very friendly. They almost gave me an extra donut. The generous shots of espresso tasted better than expected. Outdoor seating was pleasant in the early morning. Two SUVs of Concord Police officers showed up for coffee.
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