Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 278 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
2643 New Pinery Rd, Portage, WI 53901
Phone: (608) 745-4627
Hours
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
| Monday | 10 AM–9 PM |
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
Reviews
D Cayson
I don’t like to say much negative about customer service since I also work in that field.. but man… For something advertised as “freaky fast” this location does NOT uphold that moto. If you want something quick, this is not the spot. I feel like Portage “fast food” just lacks. I LOVE Jimmy Johns too because they’re one of the few places that have the option for a lettuce wrap.. but it seems like that dietary request always urks people as an inconvenience and my order always takes 1.5hrs or plus regardless of time of day for delivery (.6 miles away) of the times I have ordered. It really is the only reason I limit JJ from my choices for a quick bite.. or I just pick bread instead, this is literally the smallest I’ve ever had from them and for nearly 11$ I don’t find this a fair exchange for the price.
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Florence Schieber
Ordered a sandwich at 11:28 am assuming it would be here by noon, arrived at 12:45.
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Allie Capone
It seems this location has consistently shown that “fast” means over an hour for a single sandwich. It is very disappointing and terrible business practices.
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Johnnie Mcdougal
The gar- gantuant mega ….best sandwich hands down
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Macheznie Barhydt
Very upset with the way we were talked to. Employee had an attitude as soon as she went to take our order. Interrupting and rude. We ended up leaving, couldn’t deal with being disrespected like that.
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Cole
Delivery instructions where not followed and my food was left outside for an unknown amount of time. On top of this, it was made incorrectly
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Lauryn Davies
They must not have done their prep this morning cause it took way longer than 30 seconds to make a sandwich here. Otherwise the employees were polite 😀
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Chris K
SLOW service
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Kimberly Hanna
Stopped here today as we were craving JJ, I had a #9 n hubby had an #11, unfortunately whoever cut the ham up forgot to take the plastic off the outside. We looked at our
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Angie’s Apocalypse
I haven’t had too many experiences like this at the portage jimmy John’s, but I felt like I just got really poor service tonight unfortunately. I online ordered at 5:30 p.m. The online tracker stated that my order was out for delivery at about 5:45, so I go downstairs by the apartment doors to wait. It was now 6:10 and the online order said my order had been delivered, but I hadn’t seen anything. At this point I call the store and ask if my order was still on its way, to which the man who answered stated that my order was back at the store because no one had answered the door.. so what happened was they had delivered my order to a completely different address, even though I had put the right address on my order. At that point, the delivery driver had already left the store to send out different deliveries, so I had to wait for her to get back to the store to send out my delivery yet again.. no offer to remake my food, no offer for a discount, and not even a “sorry for the confusion” from the delivery driver. I never write bad reviews unless they are warranted. I just hope this doesn’t happen again to anyone, and if it does, I hope you will find a way to make it right, and at the very least, give an apology.
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