Based on 29 reviews, the restaurant has received a rating of 3.1 stars. Price
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
364 Maine Mall Rd, South Portland, ME 04106
Phone: (207) 879-7779
Website: https://www.facebook.com/TwistedSoftPretzels/
Hours
| Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 11 AM–6 PM |
Reviews
Benjamin Pasquale
Delicious soft pretzel bites. Not sure why all the negative reviews? Definitely overpriced. But for a once in a while treat it’s worth it.
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GoldenC Gaming
Twisted is my favorite place to go for food in the entire mall. I order the pretzel bites, and they are probably the best thing I’ve ever tasted. I don’t know why theres so many one star reviews…
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Lauren Angers (LaurenRenee)
I love mall pretzels, they’re a guilty pleasure of mine. I rarely get a chance to have them so when I ended up at Best Buy to pick something up for work I decided to grab some pretzel bites. The only cheese they had was Nacho (I prefer cream cheese), so I opted for just the bites, which was highway robbery at $9 for a small.
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Tralon Tallarico
9/29/20…Ordered a pretzel, cheese sauce, and a drink. Comes out to almost $9. I look at the menu and it says combo with exactly what I ordered is $6.99. I ask the kid behind the counter why did I pay almost $9 when actual cost should be $6.99? (plus tax) and he says you didn’t ask for the combo. That’s shady business practices likely encouraged by the management. “If they don’t ask for the combo, price out individually, and don’t let them know about the combo deal” I am willing to bet they tell their employees. It should auto ring up as a combo or the employee should at least mention something like…”hey, if you make that a combo it saves you money” Not only this but after I showed my displeasure with how I was taken, the kid sarcastically says “have a great day!” as if he enjoyed it. It’s just a couple dollars so no big deal money wise but it’s the principal of the matter.
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Matthew McConville
I got a Pretzel Dog that wasn’t completely finished, and they offered a full refund for it! Then the next day, I bought the greatest Pretzel dog I had ever tasted! Amazing service!
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Timothy Corsello
The worst pretzel I have ever had. Tasted like day old pretzels that’s how dry they were. On top of that, it costs $10 for medium bites! What a rip off!
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Benjamin Campbell
Extremely overpriced. $10 for a little snack? I got the small and paid more than I would for a sandwich. This isn’t a baseball stadium. Be reasonable, please.
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Gregory Bodlovick
Well back again after my initial lack of cleanliness complaint to which an unnamed manager responded claiming attention would be given, today Sunday at opening 11am counters were not cleaned for one csn guess, sauces , crumbs etc allover and we are to est their product believing they are cleaner behind counters than up front, very disapointed
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Jodie Remington
Not very tasty. Honestly, quite disgusting. Very disappointed with the people behind the counter. Hair needs to be pinned back. Clean gloves every times and wash your hairs when asked please! Don’t be rude.
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Jenna Carlson
Soft, warm, tasty pretzels. And cheese dipping sauce…who could ask for more?!
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