Pagliacci finally pushed past the city limits and crossed the King County border on June 21, 2004. With this new location, we finally began delivering in Snohomish County. This is the first delivery kitchen we opened that features a large dining room for casual dining. Delivery is still the focus, but customers can also enjoy pizza by the slice, whole pies, salads, calzones or lasagna in our dining room. The store also sells beer and wine, both in-store and for take-out or delivery!
Laid-back chain pizzeria with gourmet thin-crust pies (some locations are delivery only). Based on 530 reviews, the restaurant has received a rating of 4.4 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
20059 Ballinger Way NE, Shoreline, WA 98155
Phone: (206) 726-1717
Hours
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
Menu
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Photo Gallery
Reviews
Shantel Holznagel
Okay great friends of Mountlake terrace and BEYOND. This place right here, is a hidden GEM! And one that you can tell the owners are WASHINGTONIANS through in through there’s no denial their take out boxes and creative themes are something special and stand out all on themseleves!
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brian creeley
Still one of my top 5 pizza places in the country. Pizzas are done to perfection and the salads and sides are really good compliments.
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Curtis Allan
We stopped in late on the way home from a long weekend, and everything was perfect. The design of this location is gorgeous: airy, inviting, and intimate. And the food and service were a match. It felt like we were in a five star restaurant; everyone was wonderful. Pagliaccio salad, bread sticks, and they obliged my special request for an old school Pesto Primo. All this would have brought a tear to the eye of Doreen Centioli. Tonight you restored my hope for humanity, or at least food service in Seattle. Thank you!
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Mike Jones
$7 delivery fee for the company. The employee became argumentative when I explained how this charge hurts the driver. Employee explained to me that he noted the delivery with I would not be tipping the driver.
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o asress
I put in a order 30 min out from picking up. I understand your busy but giving inaccurate wait time is a disservice to your customers. The front desk customer service young lady told me two different times it will be 6 min. I waited another 20 min to get my simple cheese pizza. I don’t blame the girl, but it’s not right when you have someone waiting an additional 20 min in your store. 55 min total from time the order was put in.
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Jeff (Icenic Wolf)
Since I first had a slice 28 years ago, Pagliacci has consistently had amazing-tasting pizza+perfect mouthfeel, always-friendly and courteous employees, and they somehow still have your pizza ready faster for you than the guys across the street will.
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Roja
I love Pagliacci pizza. I dined in this location first time and I like it. I had a slice of Italiano pizza and cheese pizza (and ice cream). The pizza was great as usual and the service was nice and friendly. And I like the bright and spacious seating area the high ceiling and big windows provide.
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Julie WA
Nobody makes roasted garlic pizza like Pagliacci’s. I start to question my sanity that $30 for a basic thin crust pizza is just pushing it. Still one of our favs, but have to ration the passion. Perfect combo of cheese, sauce and good crust. They do skimp on toppings.
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Sasha Soares
I’ve been coming to this location since 2018 after I moved to the apartments around the corner. I usually order on days my favorite server is working, Jamie. She always makes sure my order is ready on time and all items put together and my pizza is nice and steaming hot. My food is always delicious and perfect. Whenever she is not their and I order something, it is not on point, and my order is disorganized. I have always been reluctant to leave a bad review for fear that if would reflect badly for Jamie in some way, shape, or form. Tonight, I was beyond irritated. This location has steady gone down hill for a year now, since some arrogant manchild was promoted to Manger and all the professionalism was thrown out the window and obnoxious teenagers basically run the place with their lack of care for the customer service reputation Pagliacci has forever been known for. I do not order often anymore. Tonight, I was tired after work it’s been a draining hot week, and I decided to call in a pizza on my way home from work. The customer service gal on the phone told me it would be 35 mins for a pick-up order at my usual location on Ballenger Way, which was fine. I get there early before it is ready, and it’s busy because it is the dinner rush, so I sit and wait the 15 mins the lobby. 25 mins goes by, and I go to the counter to ask about my order. No one wears name tags anymore the young lady at the counter with the long pink stiletto fingernails is just standing behind the register gazing into space like a deer in headlights, does not greet me or ask how to help me. I see this other woman working hard and hustling (while the other girl just stands there not helping her), putting together people’s pick-up orders in the waiting box. My order is ready she gives it to me and informs me that they are out of cookies and if I would like to substitute it with another item like the gelato or a refund of the amount. I happily take a gelato for a substitute. My $87 order was 1 large pizza, 1 personal small pizza, 1 large pagliacci salad, and the gelato. I get home ( which is conveniently around the corner) and I notice that my salad is not amongst my order, irritated I go back and get it, and pink stiletto fingernails helps me, asks my name and gives me my salad and candidly says sorry for forgetting it. What I really wanted to say to her was, had you’d been helping your co-worker and not standing there doing nothing, my salad would probably not have been forgotten about. I didn’t feel like being a “Karen” to her face since I was tired and hungry, so I decided to vent it to Google instead. Like I mentioned earlier in my what has to be the longest Google review on this page, that the teenagers have been allowed to take over this location and they are not competent and don’t know how to work together as a team to provide the exceptional customer service that Pagliacci is best known for, but you always hear them laughing and having a party behind the counter. I really hope in the near future that the management changes and the teenagers either get their act together and really work or the ones that just stand their and act like their working are promoted back to customers themselves, then would I consider being a regular customer again.
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Eva Dedegkika
It’s nice to have a local great IPA at this pizza restaurant!
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