Casual chain offering a broad menu of Mexican standards, including guacamole made tableside. Based on 111 reviews, the restaurant has received a rating of 3.9 stars. Price $$
Address:
539 Lincoln St, Worcester, MA 01605
Phone: (508) 853-3536
Website: https://plazaazteca.com/
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Reviews
John Gallant
Consistently great, I’ve never had a bad or even mediocre visit. Always enjoy it greatly. The guacamole is creamy and chunky at the same time. The margaritas are perfect and plentiful. The food is always really good and the service is great as well. Tortilla chips are served hot.
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Nicole Stephens
Ate here the other night for the first time and it definitely won’t be the last!!! Don’t let the neon lights outside fool you, the inside is very nice and classy. The seating was pleasant, too. It didn’t feel like we were crammed next to people even though we were in fact surrounded on all sides. For appetizers we got tortilla soup and tableside guacamole. They come over with a cart and make it fresh after asking your preference for spiciness. Hands down, the best guacamole I’ve ever had, and I eat that stuff at every chance I get. They were accommodating of our special requests for our sons meal from the kids menu. My fiance ordered a Salmon dish and it was mouth-watering!! The only problem we had was that they brought out the wrong order for me. It seemed very much like an honest mistake, as the dish they brought out sounded in name very similar to the one I got. We did have to wait a while for a replacement but the waiter and atmosphere were so nice we did not mind. Pros: Overall the food was delicious and unique, the atmosphere was great, the staff was awesome. Cons: Menu had a few inaccuracies and received the wrong order.
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Chad Chviek
God awful! I used to go to this place and it was great. Nice people good food and atmosphere. Food and atmosphere are still decent. The staff and service have gone to complete garbage. Had to ask multiple times for every single thing – a beer took three tries after waitress didn’t Know what was on tap and then she brought the wrong kind. Couldn’t get requested cilantro in guac – they never brought it. Water refills took three tries. Waited for utensils after our food arrived. Asked two different restaurant employees to have our waitress come over and then watched as the three of them and one other stood around joking at the hostess stand until we went over and got her. About the worst service experience I’ve ever had.
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RHONDA MILLER
We recently made a reservation for 14 people, but about 22 actually showed up. The staff was very accommodating and made adjustments without hesitation. The servers were so courteous and our waitress was perfect. She did not forget one persons order as the servers was bringing the food out. I have been there many times and have never had a bad experience. Will continue to visit.
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Tyler Haddad
Probably the best Mexican food I’ve ever had in my life. Really nice atmosphere. The guacamole and the Burrito San Jose are to die for.
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Nicole Lavallee
The chips and salsa were too mild and bland. I had a number 7 – very filling but bland. Service was slow and refills non-existent.
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Erica Gifford
Sad to be leaving this review. Been coming here for years, and they have always been accommodating with good food. Today, showed up at 1:45, maybe a dozen people in the place. Wanted nachos and my husband ordered a lunch plate. I ordered the omg nachos, and we waited 30 minutes. Plates came out searing hot, and the 12 dollar nachos were 7 chips covered in meat….not nachos. They took,them away and served us regular nachos, but acted like it was our fault their food didn’t match the description. Nachos that did come out were super watery, probably because of the mound if iceberg lettuce and mushy meat. Coupled with other menu changes, we won’t be rushing back.
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IL WV!77!M
The decor was nice and the server was great but the tacos were bad and cold, the beef wasnt fresh and tortillas were over cooked. The burrito was good and big. It took about 30 min for the food to come out, why I dont know because my wife and I were the only people in the building so it wasnt busy. The food is a little pricey. Overall not terrible but we wont be back anytime soon.
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Private NUNYABusiness
I love this place the food is amazing, but tonight the server was friendly enough, but both drinks were made wrong and my bloody Mary was only filled 3/4 way. We ordered from the menu no special orders but she seemed confused with everything we ordered. It was frustrating but we remained polite and courteous but this place is in dire need of a manager who is paying attention to their staff.
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Lynette Reid
Food wise this place is okay not terrible but nothing to write home about. I will say the food took forever…why I have no idea. Beware of the margaritas they are the only item that has no price or ingredients and they have a good reason – They Are Thieves!! $13.99 for a “Crazy Margarita” that I honestly do not know what’s inside but my server promised it was top shelf liquor – but who knows. I let them know that The Cheesecake Factory was sued for the same thing and lost because it is illegal to not provide prices to consumers first. I will be putting in a complaint to the Attorney General so keep your receipts folks.
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