While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Gilroy,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 739 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
6986 Chestnut St, Gilroy, CA 95021
Phone: (408) 842-7253
Website:
Hours
| Friday |
10 AM–10 PM |
| Saturday |
10 AM–10 PM |
| Sunday |
10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday |
10 AM–10 PM |
| Wednesday |
10 AM–10 PM |
| Thursday |
10 AM–10 PM |
Menu
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Photo Gallery
Reviews
KDG
Not to ruffle anyone’s feathers, but if you’re looking for a fast food review of El Pollo Loco, you should probably just skip it. Can’t imagine who might read this review looking for outstanding food, but if you’ve made it this far, don’t chicken out! I’ll do my best to wing it without breaking a leg. First off, they have a cleaver for a door handle, which made me chuckle. I may like white meat, but I also love dark humor. The restaurant was clean and the staff were helpful. My gal had her feathers ruffled because it took a bit longer than normal to get our food(5 or 6 minutes total?) and just when I thought she flew the coop, our scratch arrived. One had to rank fast food on a fast food scale, so anyone expecting a Costco Rotisserie to be served should click their heels together and say Costco three times(which for $5.99, you’ll lose your head over THAT value!) But we weren’t at Costco and didn’t order a rotisserie chicken. We ordered chicken salads, and they didn’t taste like chicken sh*t. The lettuce was fresh, like it had been plucked from the fields that very afternoon. The chicken was tasty, so no one laid an egg. The avocado dressing was worth crowing at the sun over. All in all, a 3 out of 5 due to the food being overpriced by about 30% and me having to listen to my gal’s squawking for two extra minutes.
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Gail K Carmona MBA NIC ED: K-12 EIPA
The food was delicious! Chicken roasted over fire, delicious! The restaurant was clean and l loved how it was decorated. It is essentially fast food but healthy fast food! The cashier was super nice but one of the servers was actually quite rude. My husband is Deaf and we appreciated the cashiers efforts to help us but the other gal was simply not very nice! I wish I had gotten her name! We will go back and give it another try, maybe she was having a bad day…the food was so worth it!
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Christine Mendias
Pollo loco food is not what it used to be. Hadn’t been here in a while thought maybe this time the food would be better. It was not. We had the double chicken avocado salad. The dressing is seriously watered down, avocado was slightly brown and no cotija cheese at all. The chicken was dried out. Will not be coming to this location again. Don’t know what sauce they put on their chicken for the nachos but it is nasty.
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Sunil Mahajan
I only gave 3 stars for Service is because for the past two years you have ask for condiments like avacado sauce and hot or mild sauce., onion and cilantro. They always hold back. The whole reason I goto El Pollo Loco is because of their sauces and since the servers are stingy on sauces, that brings the whole experience down considerably!
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J Esparza
This one is conveniently located just off the 101 in Gilroy. It was clean and neat inside with ample parking. Service was fast and friendly and the food was fresh. It was the only location ive been where they were playing Mexican music. It was an interesting change, but appropriate! I would definitely stop here again.
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Charles Johnson
The wife and I traveled to California recently (she’s from the bay area).
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Brandon Palmer
The food was very good. I wish they gave more options regarding the type of beans. Queso is always a nice addition but they only had guac. The facility was clean and the staff was nice.
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Natividad Luna
We were there for a quick bite,
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David Coronado
How are you going to offer a soup and not even have it ready that is the most ridiculous thing I have ever heard of never again will I eat here last week I ordered chicken the 8 piece and they were all undercooked and this is the El Pollo Loco in Gilroy
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Ana Calderon
Angel helped me and let me tell you. He went above and beyond. He was so helpful and very patient. Angel provided excellent customer service.
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