Fast-food chain specializing in fried & roasted chicken, catfish & Southern-style sides. Based on 256 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1500 S 18th St, Waco, TX 76706
Phone: (254) 301-7102
Hours
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
Menu
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Reviews
It’s All Tea
Will Never Eat Here Again I order a 9 piece meal 2 of them in they give me 6 I thought they hire people that know how to count these workers tonight cant count at all how do you get 6 when the meals says 9 piece make it make since its not my fault y’all low on food in tryna save some to take home
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Lisa Southwell
Went to the drive thru for a late lunch. We ordered a chicken sandwich meal and a 2 piece catfish place with a side of fried okra. The person at the drive thru said the catfish would take 6-8 minutes, we said that’s fine. When we were handed our food I asked for tartar sauce for the fish. The person said they were out of tartar sauce. What I don’t understand is why when they told us the catfish would take 6-8 more minutes, did they not mention they were out of tarter sauce so I could have changed my order at that point. The fried okra was hot but tasted terrible. The person at the drive thru window was very sarcastic when we asked why did you not mention you didn’t have tartar sauce. We decided to return our order after trying the okra and ask for a refund. The person who worked at the window was apparently the manager also. She again was very sarcastic. My husband is hard of hearing and could not hear her or understand her…she talked fast and mumbled her words. She would be talking as she turned and walked to another register. I also walked in to use the restroom and the inside had a very bad smell, like dirty mop water or dirty rags they clean off tables with.
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Henry barrientos
good chicken Love the Fries very crispy
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Vanessa Goodson
Very disappointed to be treated like we were a burden due to my husband’s accent. We got to the drive thru and my husband asked for ice cream. The man, Ralph on the headset, kept saying a whole bunch of other things that did not sound even close to the words ICE CREAM. So, we told him we would come to the window. We get to the window and I guess he forgot we said we were coming. We waited for about 4 minutes for him to come open the window. He already had an attitude on his face and and my husband asked him for ice cream. The man said they didn’t have any ice cream. He told my husband he couldn’t understand him. Then I told the man that I had just used the restroom inside and saw that they had ice cream. He seemed offended and said well the machine is broken right now. He said this in a frustrated tone with his hands open like we were bugging him. So, it just seems like from the start he wasn’t wanting to service us and I believe it had something to do with my husband’s accent, which would be extremely prejudice and I feel bad for my husband that he has to go through things like this in our country. It was very disheartening, as I love him dearly and hate to see people treating him like this. I did call immediately afterwards and spoke with Joe Vyce, the manager on duty and he was very empathetic and apologetic for our experience. He was able to make me feel better about the issue and offered us to come back and be taken care of by him. He also said he would be talking with his staff about the expectations that they set for customer experience. We are grateful for that at least and it’s why I am leaving only 3 stars and not 1, because the management is very professional. Thank you.
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Mr. Worldwide
So I work for favor food delivery. I went inside to place a order I ask the Lady her name was Francisca it was my first time doing this delivery I told her this is what my customers want she was like I can’t touch your phone you gonna need read it out to me I was gonna tell her can you just enter the order in your system so I tried ordering my best from favor app but she typed in wrong when I left I check off my order from favor app it said i don’t have the chicken sandwich so I went back inside she told me well that your fault with a bad attitude she had bad Attitude when I came in the Restaurant I was so close to losing my temper. then I told her I gonna reach out to corporate she talk back do whatever you want i don’t care and she went to another employee to gossip then a elder woman who works there she redo my favor order she told me she is always like that to customers and employee I was surprised cause I am a manager at autozone and we take our customers very seriously
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Danielle Samuel
Wanted Golden Chick so bad because I don’t get it often however after eating at this location today I became really sick. Really bad stomach cramps, nausea and other tmi stuff. I hadn’t eaten anything else but GC but I hope this isn’t food poisoning.
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Wendell Norris
As you can see from my reviews I go a lot to golden chick. But this one definitely took it out of the park the costumer service, specially from the manager was one of the best I have experienced from any fast food. The experience was so pleasant I want to stop here every time I come back to waco
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Mary Dobrich
My chicken were not as plentiful as they were last time I was there. They still were very tasteful, but the tenders were a lot smaller. I didn’t feel like I got my money’s worth on this visit.
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Daniel Carrillo
Driving from San Antonio to Dallas. Stopped by to get some food. Great staff. Fast and friendly service. Restroom was clean and stocked. Good job guys!
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Big T Tech
I love going here only eat inside once but always a good drive thru experience and you never have to wait long for your food
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