Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes. Based on 534 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
4975 Shelbyville Rd, Louisville, KY 40207
Phone: (502) 259-9821
Website:
Hours
| Sunday |
10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday |
10 AM–10 PM |
| Wednesday |
10 AM–10 PM |
| Thursday |
10 AM–10 PM |
| Friday |
10 AM–10 PM |
| Saturday |
10 AM–10 PM |
Menu
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Photo Gallery
Reviews
Dorota Kozłowska
Service was exceptionally nice. I was not expecting that and it was quite a surprise. Curly fries are having a little different taste than regular ones so it’s worth to try.
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Travis Dosso
I haven’t been there for three years and will continue to keep it that way. Last time I visited, a drive-thru worker sassed me because I went back for an missed item from my order because she didn’t have her listening ears on. I even reported the incident to the corporate office and even got a sincere apology from them. I was aware that the dine-in was closed which is why I went to the drive-thru. How else was I supposed to get my orders correct? This was during the early period of the pandemic.
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Cheryl Bowling
The food was hot and fresh, the young man who took my order had great customer service
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John Price
I really wanted to eat here. I was hot to try that ribeye sandwich. Even braved rush hour traffic. Only to find the dining room locked. This isn’t two years ago, when carryout only was a way of life. I’m done eating in my car like an animal or waiting to eat cold food when I get home. If you’re a restaurant and you have a dining room, customers need to be able to eat there. I’m taking my business elsewhere.
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Alicia Johnson
Clean, quick, and the roast beef is always good with the Arby’s sauce and curly fries!
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Alove
Came to pick up a DoorDash & the lady over the intercom was extremely rude & unprofessional. I understand that restaurants are short staffed because I work at one but I have never took out my anger on a costumer. She totally cut me off & and acted like I was not important MINE YOU the drive thru was completely backed up at the order screen there was no one at eaither window. I did not come off rude or anything but she just started snapping on me as if I did something wrong. Waited on my DoorDash for over 20 minutes ! Very poor service and I WOULD not recommend this restaurant! The lady’s name is yessica the assistant manager!
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Don Burton
First time dining in since it has opened back up. Quick friendly service and clean dining room area. Food was fresh and hot no complaints .
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Nita M
I went to Arby’s at 4975 Shelbyville rd in Louisville, KY and I found a fried bug in my fries. I posted the picture below. You can see the legs of the insect sticking out. I called this Arby’s location and a lady picked up. I told her what happened but she was rude and hung up on me. I called the Arbys customer service number 2 times. Each time I waited on hold for awhile but the line automatically hangs up on you after awhile so you never get to speak to a rep. I would have taken the food back to get a refund but I was already at home which was a distance away and I didn’t have the time to go back. All I wanted was a refund. I will be writing a letter to the health state department about this. Won’t be eating at Arby’s anymore.
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Celestin Webb
We had not been to Arby’s for a while so gave it a shot. The gyro was good and the chicken strips were on point for those in our group who eat wheat. The gluten-free options include applesauce and soda.
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Bruce Hix
Friendly, fast and efficient location. Order was correct, including the sauce packets requested. Young man at the pickup window was very professional.
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