While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pomona,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 934 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
123 E Holt Ave, Pomona, CA 91767
Phone: (909) 622-2275
Website:
Hours
| Friday |
10 AM–10 PM |
| Saturday |
10 AM–10 PM |
| Sunday |
10:30 AM–9:30 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday |
10 AM–10 PM |
| Wednesday |
10 AM–10 PM |
| Thursday |
10 AM–10 PM |
Menu
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Photo Gallery
Reviews
Snow Chow
Got to line with 2 people ahead of me at 11:51am… waited until 12:15pm to put my order in. Watching the cashier handle cash and cards without a glove then going to the kitchen to help pour beans to go and touching food item utensils without gloves again and not sanitizing. Was told to wait 15 minutes for my order of 8 piece chicken…what is this?
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Erika Ovalle
I order 12 piece meal in the drive-thru. The cashier Carissa was not paying attention, she was busy talking to another employee, had to repeat my order 3 times, then I waited 30 min to get my order and when I ask for some utensils, Carissa said “you have to wait because we are really busy” when I arrived home I got hard skin burned chicken and the mashed potato was like dough. Terrible service and the food as well.
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Linda Lockwood
Brandy…Brandy…(“sweeter than candy”) the Manager runs a tidy ship. the best location in the “chain”! Fresh and juicy…full size chicken portions…no “skimp” here. The new $5.00 meals are terrific…well-balanced and filling.
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Emma Santisteban
I got a double chicken tostada n it was sooo small… I got the bigger one so it wouldn’t be small n still… This Pollo loco used to give good food n service n now nothing! They even forgot my cilantro sauce.. I was so excited n now I feel taken advantage of… Very disappointing! There’s also a new set of people n they don’t do it right ..
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A john Zakrzewski
the store never opens on time today. I waited 22 minutes still no food then a employee said our food is cold. It will be another 10 to 15 minutes so I got my money back this place is a joke.
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gypsyladee55 Brock
It was I only 7 pm and the inside was closed already so had to go through the drive-thru. The food quality and quantity was on the low end with the prices on the high end. I Don’t recommend going to this El Pollo Loco!
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Kolwer Perez
Food was cold and kinda dried. Their new birria tacos were gross. Thankfully it was a reward but the chicken item we got was cold and dried.
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Vee
The classic chicken tostada is like half the ingredients. I remember it used to be overflowing, now they use the tostada like a plate and fill it halfway.
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Martin Ferriz
Place is clean staff is a little disorganized for some weird reason security just stood there watching us eat like we were bad or up to no good I want to eat my lunch in peace not made to feel uncomfortable and not welcomed
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Martha Putney
I was trying 2 figure out what I was going 2 eat 4 dinner & saw El Pollo Loco & decided 2 stop!!! The food was nice & hot & they had a New side cilantro cauliflower rice, so I ordered it & beans & buttery corn it was delicious!!! I had 2 wash My hands & the restroom was spotless !! I was surprised & happy!!!
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