We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 861 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
7215 W Lincoln Hwy, Frankfort, IL 60423
Phone: (815) 469-0837
Hours
| Sunday | 6 AM–10 PM |
| Monday
(Labor Day)
|
6 AM–10 PM
Hours might differ
|
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–11 PM |
| Saturday | 6 AM–11 PM |
Menu
… View more
Photo Gallery
Reviews
Amy Mosley
Crew members and food have never been an issue for me. This is a HR complaint and intended for those considering working at this location or sending your young adult as a first-time job. I work full-time elsewhere but was looking for additional hours on my off days. After my interview I had my son cancel his interview which was later in the day because I would never want him employed under the person I interviewed with. I was scheduled for an interview at 8:00 a.m. The staff sent me to a different McDonald’s upon arrival. After going to the other McDonald’s and being sent back to this one, the manager on duty blamed the other location and had me sit down for an interview. Aside from him being completely unprepared, the 2nd question he asked me was MY AGE. This question was completely out of place as it was not intended for background checks or any other job-related reasons at this place in time. I was puzzled and caught off guard which was clearly being expressed on my face because his NEXT reply was “oh! no, it’s okay, nothing to be ashamed of.” After I let him know my availability (which was also indicated in my application) he ended the interview abruptly letting me know “If I have to work weekends I require my staff to work weekends”. This manager needs additional training in the hiring process. This experience was my worst interview ever. It left me feeling upset, hurt, and bewildered that this is what the generations after me will have to work with. Disappointing.
… more
geneen dean
So we stopped here, ordered our food, 3 orders, EVERYONES order was incorrect and missing items. Although there was not an issue with accommodating us, it was frustrating that we had to go in 3 different times to get orders corrected. Burger buns were flat and toppings were VERY skimpy… just be aware, check your order before you leave.
… more
Melvin Buckley
As a former McDonald’s operator I was extremely surprised at the poor service from this location of which I frequent and am patron of Frankfort. In 7 year I’ve never received a bad meal. I applaud the owner for years of great service. It’s was late when my wife and I stopped for a big Mac 10 nuggets and a chicken sandwich. When I pulled up I was told they had no fries. I proceeded to the window and paid for the food. I live five minutes away. The chicken was dry and old. The nuggets had been sitting for a while and where not edible and the big Mac had one piece of burnt meat. My wife called the female mgr said we are closed and u can come get a refund tomorrow. We have not been back as of yet however as a former operator I though the great operator should know. Continued success.
… more
Adam L.
Hiring employees who know how to read would be a great start to improving this location. I used to come here all the time, but in recent years it has been trying my patience with every visit. They messed up one of the items we ordered, and to get it fixed we were told to pull up to the last window and wait for the corrected item. Well, while everyone else’s food got cold, it took them 20 minutes to fix my sandwich. Mind you they weren’t even busy. If employees here had basic reading comprehension skills and weren’t on their phones, then this location would be perfectly fine. I have to keep traveling further west into Mokena to even have an acceptable meal from McDonald’s. What a joke.
… more
Noelia Diaz
I order frappe 15 min before I arrived, I pull the the lot 5 for curbside and wait there for about 10 min , nobody came so I went inside to pick it up and it wasn’t ready so I have to wait 5 more minutes just for a frappe..
… more
Oreoluwa
We tried to order two plain spicy McChickens, but they insisted it has to come with the sauce or it’s not spicy. The manager seemed to be amused by our confusion. Ended up having to get four total 2 for $3 spicy chicken sandwich. At least the food was good
… more
Amy Mors
Over the years I have had many MANY issues with this location, including just some of the worst customer service you could image. I’ve had a manager tell me to pull around and order again because they forgot to ring an item up, I’ve had an employee flat out call me a liar, I’ve sat outside waiting for a drink for over 10 minutes (I had to CALL them to remind them I was there). And how hard is it to know the difference between a McDouble and a McChicken? Apperantly really hard, as I’ve had them get the items mixed up on atleast 4 seperate occasions! And what happens when I complain to them directly? They send me a letter in the mail “Oops, sorry, we will retrain and do better.” and that was only once.
… more
CJ Wilson-Richmond
If your black DO NOT apply. Manager was being racist and was asking us why we didn’t apply for the matteson location because everybody (she’s talking about black people) have fun working at that one instead. Made it seem like we was getting the job and I was beyond well qualified to get the job but I’m pretty sure she gave it to Tommy or Suzy instead. Manager there is a racist and she made it obvious and I know I’m living better than how she is. I live in Frankfort but she thought we was from matteson. Just bogus
… more
Patricia Tyeptanar
I ordered a quarter pounder with cheese. It came with no toppings inside no pickle, no onion, no ketchup. And it looked like they wiped the grill with the bun. I was told if you order a quarter pounder with cheese it comes this way. I give this a Zero! I took 2 bites and gave it a toss. $$ wasted
… more
Mark N
One of the worst McDonald’s experiences I’ve had in a while. Ordered a 1/4 pounder, no pickles and a regular 1/4 pounder. Got one with just meat and cheese and the other with no onions. When asked by an employee how everything was we mentioned, the mistake. I kept the cheese and meat burger but the employee took the other one with a promise of making it right. 20 mins later, still nothing. My wife went to the counter to find a manager. Another 5 mins, and she finally got her meal…
… more
… View more