Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 270 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
3114 Fincher Farm Rd #100, Matthews, NC 28105
Phone: (704) 708-9547
Hours
| Wednesday | 5 AM–8:30 PM |
| Thursday | 5 AM–8:30 PM |
| Friday | 5 AM–8:30 PM |
| Saturday | 6 AM–8:30 PM |
| Sunday | 6 AM–8:30 PM |
| Monday | 5 AM–8:30 PM |
| Tuesday | 5 AM–8:30 PM |
Menu
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Photo Gallery
Reviews
Christopher Mann
This is possibly the worst Dunkin in the region. It takes a dedication to incompetence to consistently have untrained, rude employees who simply ignore customers and can’t seem to get an order right. I do not blame the employees, as with all businesses, it starts from the top. Management should be embarrassed to have such a poorly run location.
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C G
This is probably the worst Dunkin’ in Charlotte. No hate to the employees, this message is directed to management. Please train your employees and order supplies. Every order I’ve ever placed here was wrong. And wait times are at least 30 minutes.
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Subbu VS
Worst DD shop location ever I had tried DD. Bad customer service and quality. Was waiting past 15 mins since I ordered and staff asked me why are you waiting? After that this is what I got for their new tomato pesto grilled cheese sandwich – a disgrace to their promo pic. And the hot cappuccino I ordered was worst than a regular cold coffee.
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Kristin Smith
Went for ice cream, they had limited toppings, could not make any sundaes off the menu. Was told they were out of toppings, no bananas, etc. Bought three ice creams in a cup with sprinkles because they didn’t have anything else. Trash was overflowing. Workers were really busy in the back area. They stayed in the back unless someone came in the door.
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Zehra Hudson
Advertising $1.99 med coffee from 3 – 5 pm Monday – Friday on their door as a Happy Hour special; however, when you go in they charge you the full price.
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Mark Thornton
I visit this spot quite often and always a great experience. The staff are friendly and polite, the service is quick and efficient, and orders are always correct.
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Bess LaMay
Worst location ever. They have messed up my order a number of times! I even made a complaint to corporate, was told I would be contacted and never did. Don’t waste your time coming to this location!
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Elvira Gladkova
I’ve always loved going to this dunkin but today 5/5/23 the girl who was working there could not make coffee. I asked to remake it because it tasted like syrup now I received this with LESS coffee. What am I paying $5 for? For her to mess up then give me less? I only took one sip and this coffee still tastes like trash. Waste of money
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Marina Zhuravleva
We come here for donuts, ice cream or ice cream cake. Nice place, very friendly staff. Seating inside and outside. Kids love it
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Aniwanza
Been here multiple times, everybody got an attitude..
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